Hillgrove House

24 Hill Street
BEGA NSW 2550
Ratings
Details
RATINGS
Overall rating


Good

Reported: May 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Good

Staffing


Acceptable

Quality measures


Acceptable

January 2025
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experience
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November 2024
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experience
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July 2024
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May 2024
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February 2024
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December 2023
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $488,000
Maximum DAP: $104.02

Room size: 5.4m X 4.2m including ensuite
Maximum room occupancy: 1
Room description (as supplied):
Rooms are in our new wing, opened in December 2016 and feature views over the district. Wardrobes are built in, electric adjustable beds with over bed lights, contemporary window coverings, vinyl flooring in rooms and ensuites, phone lines available for purchase, individually controlled heating and cooling in rooms.
Single room + ensuite

Maximum RAD: $461,000
Maximum DAP: $98.26

Room size: 15-23m (excluding bathroom)
Maximum room occupancy: 1
Room description (as supplied):
Rooms are in great condition. Wardrobes are built in, electric adjustable beds with over bed lights, contemporary window coverings, vinyl flooring in rooms and ensuites, phone lines available for purchase, individually controlled heating and cooling in rooms.
Single room + ensuite

Maximum RAD: $434,000
Maximum DAP: $92.51

Room size: 22m2
Maximum room occupancy: 1
Room description (as supplied):
Rooms are in great condition. Wardrobes are laminate built in cupboards, Electric adjustable beds with Over bed lights and Contemporary window length curtains. Vinyl flooring in rooms and ensuites, phone lines available for purchase. Individually controlled heating and a fan in rooms, there is also centrally controlled heating throughout facility.
Single room + shared bathroom

Maximum RAD: $380,000
Maximum DAP: $81.00

Room size: 13.5m (excluding bathroom)
Maximum room occupancy: 1
Room description (as supplied):
Rooms are in great condition. Wardrobes are laminate built in cupboards, electric adjustable beds with over bed lights, contemporary window length curtains, vinyl flooring in rooms and bathrooms, phone lines available for purchase. Individually controlled heating and a fan in rooms, there is also centrally controlled heating throughout facility. Bathrooms are shared with two others.
Shared room + ensuite

Maximum RAD: $380,000
Maximum DAP: $81.00

Room size: 35m (excluding bathroom)
Maximum room occupancy: 2
Room description (as supplied):
Rooms are in great condition. Wardrobes are built in, electric adjustable beds with over bed lights, contemporary window coverings, vinyl flooring in rooms and ensuites, phone lines available for purchase, individually controlled heating and cooling in rooms.
Shared room + no bathroom or ensuite

Maximum RAD: $325,000
Maximum DAP: $69.27

Room size: 19.5
Maximum room occupancy: 2
Room description (as supplied):
Rooms are in good condition. Wardrobes are stained timber built in cupboards, Electric adjustable beds with Over bed lights and Contemporary window length curtains. Vinyl flooring in rooms, phone lines available for purchase. Individually controlled heating and a fan in rooms, there is also centrally controlled heating throughout facility.
Shared room + shared bathroom

Maximum RAD: $325,000
Maximum DAP: $69.27

Room size: 19.5m (excluding bathroom)
Maximum room occupancy: 2
Room description (as supplied):
Rooms are in good condition. Wardrobes are stained timber built in cupboards, electric adjustable beds with over bed lights and contemporary window length curtains. Vinyl flooring in rooms and bathrooms, phone lines available for purchase. Individually controlled heating and a fan in rooms, there is also centrally controlled heating throughout facility. Bathroom is shared with two others.
Single room + no bathroom or ensuite

Maximum RAD: $320,000
Maximum DAP: $68.21

Room size: 9.8
Maximum room occupancy: 1
Room description (as supplied):
Rooms are in good condition. Wardrobes are stained timber built in cupboards, Electric adjustable beds with Over bed lights and Contemporary window length curtains. Vinyl flooring in rooms, phone lines available for purchase. Individually controlled heating and a fan in rooms, there is also centrally controlled heating throughout facility.
Shared room + no bathroom or ensuite

Maximum RAD: $309,000
Maximum DAP: $65.86

Room size: between 31-47
Maximum room occupancy: 3
Room description (as supplied):
Rooms are in great condition. Wardrobes are laminate built in cupboards, Electric adjustable beds with Over bed lights and Contemporary window length curtains. Vinyl flooring in rooms, phone lines available for purchase. Individually controlled heating and a fan in rooms, there is also centrally controlled heating throughout facility.
Aged Care Home's description:

Sapphire Coast Community Aged Care Ltd is a not-for-profit community based company which was formed in 1974 to construct and operate accommodation for the elderly in the Bega Valley.

We have outstanding views, to the east, Dr George Mountain, to the north, Mumbulla Mountain and Bemboka peaks to the west, with rolling hills in the foreground, from every aspect, the atmosphere is one of peace and tranquillity.

Our facility accommodates 95 residents, with numerous lounge rooms, sitting/dining areas. There are multiple gardens set up for the residents to enjoy.

Respite accommodation is available for short term care for people with temporary care needs.

We opened in 1979 with 52 beds and due to increased demand we expanded to cater for 95 beds.

We involve the residents, staff and volunteers in the planning of our activities and other services.

We are very proud of our organisation.

Services for particular needs:
Focus on socially and financially disadvantaged people, Special focus on people with a terminal illness, Specific services for people with dementia, Specific services for veterans
Government funded:
Yes
Extra service provider:
No
Website:
https://www.sapphirecoastagedcare.org.au/residential-care/hillgrove-house
Provider organisation:
Sapphire Coast Community Aged Care Ltd Note for provider
ABN 34002554636
Phone number:
+61264927777
Email address:
joanne.deacon@sccac.org.au
MAP
Hillgrove House
24 Hill Street
BEGA NSW 2550
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