St Vincent's Care Services Eltham - Willandra Lodge

43 Diamond Street
ELTHAM VIC 3095
RATINGS
Overall rating


Good

Reported: January 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Acceptable

Staffing


Acceptable

Quality measures


Good

November 2024
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July 2024
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May 2024
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February 2024
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December 2023
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August 2023
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $533,000
Maximum DAP: $122.96

Room size: 16 - 19sqm
Maximum room occupancy: 1
Room description (as supplied):
Each room has quality flooring, wall finishes and window coverings and electric high low beds. The rooms are also fitted with an individual TV point, telephone line access and general power outlets. There is adequate storage in both the robe and bedside cabinet.
Single room + ensuite

Maximum RAD: $453,000
Maximum DAP: $104.5

Room size: 16 - 19sqm
Maximum room occupancy: 1
Room description (as supplied):
Each room has quality flooring, wall finishes and window coverings and an electric high low bed. The rooms are also fitted with an individual TV point, telephone line access and general power outlets. There is adequate storage in both the robe and bedside cabinet.
Shared room + shared bathroom

Maximum RAD: $208,000
Maximum DAP: $47.98

Room size: 16 - 19sqm
Maximum room occupancy: 2
Room description (as supplied):
Each room has quality flooring, wall finishes and window coverings and an electric high low bed. The rooms are also fitted with an individual TV point, telephone line access and general power outlets. There is adequate storage in both the robe and bedside cabinet.
Aged Care Home's description:

Imagine placing your loved one in an aged care home where they feel welcome, valued and safe. Imagine being supported through the process, so you don’t have to deal will this life-changing decision on your own. When you talk to the team at St Vincent’s Care Services, you can be confident; they are working towards the best result for you or your loved one. Why? For over 180 years, our mission has been to help the vulnerable and make sure they can find a home where they feel welcome, valued, and safe. That’s how aged care should be. To learn more, scroll down to the bottom of the page to download our resources: - A brochure about Eltham - The 4 questions people commonly ask St Vincent's - Our unique clinical advantage and the 3 ways it gives families peace of mind - A sample menu showcasing the choice of delicious and dietitian-approved meals

Services for particular needs:
Specific services for people with dementia
Government funded:
Yes
Extra service provider:
No
Provider organisation:
St Vincent's Care Services Ltd. Note for provider
ABN 50055210378
Phone number:
+611800778767
Email address:
svcs.info@svha.org.au

MAP
St Vincent's Care Services Eltham - Willandra Lodge
43 Diamond Street
ELTHAM VIC 3095
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