Palm Lake Aged Care Deception Bay

42-46 Bay Avenue
DECEPTION BAY QLD 4508
RATINGS
Overall rating


Good

Reported: January 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Good

Residents' experience


Acceptable

Staffing


Good

Quality measures


Acceptable

November 2024
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July 2024
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May 2024
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February 2024
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December 2023
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August 2023
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $587,000
Maximum DAP: $135.41

Room size: 28 square metres with private ensuite
Maximum room occupancy: 1
Room description (as supplied):
Palm Lake Aged Caring Community Deception Bay Superior Single Suites with private ensuite are positioned in a superior position within the community. Spacious private suites for single or couples to stay together (couple’s occupancy includes additional single suite which can be used as second bedroom or living area). Suite Features: - Large private ensuite - Direct access to outdoors allowing fresh air to circulate - Walk in robe Fully electric bed with pressure relieving mattress - Individually controlled air conditioning - Television wall mounted - Refrigerator - Window furnishings and armchair - Direct dial telephone - 24 hour nursing care The latest European designed and manufactured fully electric bed allows Residents and carers to alleviate pressure areas at the push of a button. Independent living at Palm Lake Resort for over 50s is available onsite. Our Deception Bay Community offers 24 hour residential, respite, secure dementia and palliative care in a relaxed environment.
Single room + ensuite

Maximum RAD: $533,000
Maximum DAP: $122.96

Room size: 25 square metres with private ensuite
Maximum room occupancy: 1
Room description (as supplied):
The single rooms are 25 square metres with a private en-suite designed for 1 person. the rooms are fully carpeted and are fitted with a 40 inch wall mounted TV, extra large walk-in robes, fridge, and individually controlled heating and cooling. The en-suite is beautifully tiled from floor to ceiling in luxury modern colours, has a vanity unit and mirror. Safety and security is of the utmost importance in the memory support unit with state of the art computerized security systems in place. The rooms have sensor lights and call bell systems. The condition, quality and amenity of the room is of an exceptional high standard and beautifully decorated with quality fittings and finishes.
Single room + ensuite

Maximum RAD: $373,000
Maximum DAP: $86.05

Room size: 28 square metres with private ensuite
Maximum room occupancy: 1
Room description (as supplied):
COVID-19 People still need nursing care so we continue with new admissions where we can. At family owned Palm Lake Care we understand how important it is to see the ones you love while trying to balance the safety of all our people. While some care providers have gone into total lock down, here is our thinking. This is our resident’s home, and where possible we want them to enjoy the same freedom of movement you have walking around your home between bedroom to dining, living, lounge and outdoor areas. But this requires limiting visitor movements. For the latest information on visiting arrangements call 1800 246 677. Palm Lake Care Deception Bay Memory Support Unit Single Suites with private ensuites are appointed with walk-in robe, wall mounted television, refrigerator, direct dial telephone (call charges apply), individually controlled air conditioning, 24 hr call bell system, and private access to outdoors allowing fresh air to circulate. The latest European designed and manufactu
Aged Care Home's description:

Palm Lake Care Deception Bay is just a short stroll from the beach and the pristine waters of Moreton Bay. We are family owned and operated with more than four decades of local experience – newly renovated, a stand out difference when it comes to care and comfort on any budget. Here our residents are amongst friends and free to be themselves, with the reassurance that the very best care is on hand when needed.

Our spacious community includes grand dining and lounge areas (with a piano and dance floor ready for you to kick up your feet or spin your wheels), as well as smaller intimate lounges scattered around our 80 private suites. Perfect for a cuppa. Residents enjoy meandering paths and a vibrant resident community that includes independent Resort living on site.

Applications welcome for permanent care, respite, and specialised dementia care.
Government funded applications welcome

Services for particular needs:
Focus on socially and financially disadvantaged people, Special focus on people with a terminal illness, Specific services for people with dementia, Specific services for veterans
Government funded:
Yes
Extra service provider:
No
Provider organisation:
Palm Lake Care Operations Pty Ltd Note for provider
ABN 51166016342
Phone number:
+611800246677
Email address:
caresolutions@palmlake.com.au

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Palm Lake Aged Care Deception Bay
42-46 Bay Avenue
DECEPTION BAY QLD 4508
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