Southern Cross Care St Catherine's Residential Aged Care

126 North Street
GRAFTON NSW 2460
Ratings
Details
RATINGS
Overall rating


Acceptable

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Good

Residents' experience


Acceptable

Staffing


Improvement needed

Quality measures


Acceptable

February 2026
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October 2025
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August 2025
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May 2025
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January 2025
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November 2024
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $451,000
Maximum DAP: $104.16

Room size: 9-19
Maximum room occupancy: 1
Room description (as supplied):
All 63 rooms (9-19 square metres) include ensuite bathrooms (4-6 square metres), heating, fans, and television and telephone points. The residential home has been recently upgraded and extended with the addition of 17 new rooms (19 square metres) all with ensuites (6 square metres). Three rooms have balconies. All rooms are furnished with an electric high/low bed, wardrobe and bedside cabinet in each room. Heater, lights and ceiling fans, telephone and television point are located in each room. A nurse call device is located in both the bedroom and ensuite bathroom for residents' safety. All rooms have fire sprinklers. Floors are either carpeted or covered with a cushioned, non-slip vinyl. Ensuites include shower, vanity unit, and toilet and grab rails, and are tiled.
Aged Care Home's description:

Southern Cross St Catherine's Villas is part of an established village and residential aged care facility that offers an enhanced lifestyle in a relaxed community environment.Our residential facility is set in serene park-like grounds, conveniently located just one block from the nearest hospital. Our residents also enjoy special invitations to attend regular events the city of Grafton offers.

Government funded:
Yes
Extra service provider:
Yes
Website:
https://www.sccliving.org.au/our-services/residential-aged-care/find-a-community/st-catherines-villa-residential-aged-care
Provider organisation:
Southern Cross Care (NSW & ACT) Limited Note for provider
Phone number:
+611800632314
Email address:
customerservice@sccliving.org.au
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Southern Cross Care St Catherine's Residential Aged Care
126 North Street
GRAFTON NSW 2460
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