Mercy Place Albury

578 Poole Street
ALBURY NSW 2640
RATINGS
Overall rating


Good

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Good

Staffing


Acceptable

Quality measures


Acceptable

February 2026
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October 2025
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August 2025
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May 2025
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January 2025
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November 2024
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $552,000
Maximum DAP: $127.49

Room size: 20+ m2
Maximum room occupancy: 1
Room description (as supplied):
You will have to be quick to snap up one of just five spacious Premier rooms. Located in prime positions within our contemporary new households, these extra-large rooms offer stylish furniture and fittings, natural light and beautiful views of the surrounding courtyards and gardens.
Single room + ensuite

Maximum RAD: $507,000
Maximum DAP: $117.10

Room size: 17-19 m2
Maximum room occupancy: 1
Room description (as supplied):
These beautiful Deluxe+ rooms are a popular choice. Conveniently located, all rooms boast direct access to the spacious households and offer lovely outdoor views. You will also enjoy attractive, high-quality furniture and fittings and ample storage space for your treasures.
Single room + ensuite

Maximum RAD: $451,000
Maximum DAP: $104.16

Room size: 16-18 m2
Maximum room occupancy: 1
Room description (as supplied):
Our stylish Deluxe rooms feature high-quality furniture and fittings and built-in wardrobes with ample storage space. Located throughout our contemporary new households, these rooms offer courtyard, garden and sweeping street views.
Single room + ensuite

Maximum RAD: $406,000
Maximum DAP: $93.77

Room size: 14-18 m2
Maximum room occupancy: 1
Room description (as supplied):
Feel right at home in one of our well-appointed Grande+ rooms. Many of the Grande+ rooms in our original building offer lovely views of Albury, or you could choose one of six comfortable rooms located in our new small households.
Single room + ensuite

Maximum RAD: $338,000
Maximum DAP: $78.06

Room size: 17-35 m2
Maximum room occupancy: 1
Room description (as supplied):
Snap up one of just three private Deluxe rooms with private ensuites located in the original Mercy Place Albury building. The charming rooms boast high-quality furniture and fittings including reverse cycle air conditioning and storage space for your personal treasures.
Shared room + shared bathroom

Maximum RAD: $282,000
Maximum DAP: $65.13

Room size: 35 m2
Maximum room occupancy: 2
Room description (as supplied):
Share a room with a cherished loved one or new friend in these shared Classic rooms. Located in the McAuley wing, the well-maintained rooms are stylishly designed and feature shared ensuites and high-quality furniture and fittings.
Aged Care Home's description:

We are offering two weeks free respite when you book three weeks, (1 week requires payment), until Sunday 31 July 2022. Conditions apply. Email mpenquiries@mercy.com.au or call us on 1300 148 435.

With panoramic views of the town and its rural surrounds, Mercy Place Albury offers you a warm, welcoming home which fosters both independence and companionship. Enjoy the comfort of bright rooms equipped with ensuite facilities designed to maximise safety and independence, as well as a diverse menu of freshly cooked, nutritious meals that cater to specific dietary requirements. Share quality time with family and friends in the communal outdoor living, activity areas and dining rooms or visit our chapel for quiet reflection. You might also like to relax with a book from our visiting library service or find a quiet spot in the groves and glades of our garden.

Government funded:
Yes
Extra service provider:
Yes
Provider organisation:
Mercy Aged and Community Care Ltd Note for provider
Phone number:
+611300148435
Email address:
mpenquiries@mercy.com.au

MAP
Mercy Place Albury
578 Poole Street
ALBURY NSW 2640
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