Southern Cross Care St Francis Residential Aged Care

122 Hyatts Road
PLUMPTON NSW 2761
Ratings
Details
RATINGS
Overall rating


Good

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Acceptable

Staffing


Acceptable

Quality measures


Excellent

February 2026
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
October 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
August 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
May 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
January 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
November 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $558,000
Maximum DAP: $128.88

Room size: 19
Maximum room occupancy: 1
Room description (as supplied):
The residential aged care facility provides 50 low and high care rooms (19 square metres per room) with ensuites (5 square metres). Bedrooms include a kitchenette (low care rooms only) and built-in robes and are furnished with an electric high/low bed in each room. Heater, lights and ceiling fans, telephone and television point are located in each room. Floors are either carpeted or covered with a cushioned, non-slip vinyl. Ensuites include shower, vanity unit, toilet and grab rails, and are tiled. A nurse call device is located in both the bedroom and ensuite bathroom for residents' safety. All rooms have fire sprinklers. All rooms have sliding door access to the courtyard or to the village.
Aged Care Home's description:

Southern Cross Village Plumpton is a well-established residential aged care facility offering an enhanced lifestyle in a relaxed community environment.

Conveniently, our facility is adjacent to Plumpton Shopping Centre which provides services, such as, an after-hours medical centre and chemist, optometrist, dentist, post office and general retail services. Additionally, the village is also adjacent to the Good Shepherd Church and a short drive from both Blacktown and Mt Druitt Hospitals. Bus services operate from the village regularly.

All units have patios with expansive outlooks, en-suites and a 24-hour emergency call system in place.

Government funded:
Yes
Extra service provider:
Yes
Website:
https://www.sccliving.org.au/our-services/residential-aged-care/find-a-community/st-francis-residential-aged-care
Provider organisation:
Southern Cross Care (NSW & ACT) Limited Note for provider
Phone number:
+611800632314
Email address:
customerservice@sccliving.org.au
MAP
Southern Cross Care St Francis Residential Aged Care
122 Hyatts Road
PLUMPTON NSW 2761
Get directions