Mercy Place Montrose

991 Mount Dandenong Tourist Road
MONTROSE VIC 3765
RATINGS
Overall rating


Acceptable

Reported: January 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Good

Residents' experience


Acceptable

Staffing


Acceptable

Quality measures


Acceptable

November 2024
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July 2024
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May 2024
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February 2024
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December 2023
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August 2023
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $1,279,000
Maximum DAP: $295.05

Room size: 38.62-40.7 m2
Maximum room occupancy: 1
Room description (as supplied):
If you like living in the lap of luxury, secure one of our stunning Executive rooms which all have private ensuites with under-floor heating. These spacious corner rooms offer beautiful views of the Dandenong Ranges and are among the largest we offer. With a study desk, wall-mounted flat-screen TV, individually controlled air conditioning and hydronic heating, you will have everything you need at your fingertips.
Single room + ensuite

Maximum RAD: $853,000
Maximum DAP: $196.77

Room size: 23.5-25.8 m2
Maximum room occupancy: 1
Room description (as supplied):
Two of these highly desirable Superior+ rooms have direct views of Mount Dandenong and the Dandenong Ranges, while the other two offer partial views as well as a peek down into the bustling café and garden on the ground floor. The large rooms have a study desk, wall-mounted flat-screen TV and individually controlled air conditioning and hydronic heating so you have everything you need at your fingertips.
Single room + ensuite

Maximum RAD: $746,000
Maximum DAP: $172.09

Room size: 23.5-25.8 m2
Maximum room occupancy: 1
Room description (as supplied):
Relish your direct access to a courtyard or private balcony in these Superior suites. These impressive rooms also feature a desk or bay window and some have enviable views of the Dandenong Ranges. You will also enjoy your own wall-mounted flat-screen TVs and individually controlled air conditioning and hydronic heating.
Single room + ensuite

Maximum RAD: $693,000
Maximum DAP: $159.86

Room size: 19.7-25.8 m2
Maximum room occupancy: 1
Room description (as supplied):
These Premier+ rooms offer exceptional views of the Dandenong Ranges. Located on the Ground or First floors, these generously sized rooms have a study desk or bay window, wall-mounted flat-screen TV and individually controlled air conditioning and hydronic heating.
Single room + ensuite

Maximum RAD: $587,000
Maximum DAP: $135.41

Room size: 18.5-25.8 m2
Maximum room occupancy: 1
Room description (as supplied):
Enjoy your own private ensuite in a lovely Ground or First floor Premier room that boasts a desk or bay window. Some rooms are north-facing, while all feature wall-mounted flat-screen TVs as well as individually controlled air conditioning and hydronic heating.
Single room + ensuite

Maximum RAD: $523,000
Maximum DAP: $120.65

Room size: 19.1 m2
Maximum room occupancy: 1
Room description (as supplied):
Located on the Ground and First floors, these charming Deluxe+ rooms feature a desk or bay window and some offer views of the Dandenong Ranges. Enjoy your own wall-mounted flat-screen TV and individually controlled air conditioning and hydronic heating.
Single room + ensuite

Maximum RAD: $427,000
Maximum DAP: $98.5

Room size: 13-15 m2
Maximum room occupancy: 1
Room description (as supplied):
Savour views of the mountains, gardens or outdoor areas in a lovely Deluxe room, featuring a private ensuite designed with safety and comfort in mind. Some of these highly sought-after Deluxe rooms also offer double windows, large windowsills and ducted heating for those chilly winter days.
Single room + ensuite

Maximum RAD: $373,000
Maximum DAP: $86.05

Room size: 13-15 m2
Maximum room occupancy: 1
Room description (as supplied):
These private Grande rooms available throughout the West Wing offer private ensuites designed to maximise safety and independence. Some of the rooms boast views of our lovely gardens or courtyards, and a handful even have doorways that open onto the patio or decking areas.
Single room + ensuite

Maximum RAD: $288,000
Maximum DAP: $66.44

Room size: 13-15 m2
Maximum room occupancy: 1
Room description (as supplied):
Delight in luscious garden views from a Classic+ room, with the added benefit of your own doorway to the patio. The rooms offer good-quality furniture and fittings, including built-in wardrobes with plenty of storage space for your precious belongings.
Single room + shared bathroom

Maximum RAD: $267,000
Maximum DAP: $61.59

Room size: 13-15 m2
Maximum room occupancy: 1
Room description (as supplied):
-These comfortable Classic rooms in the Hostel offer shared showers designed to maximise safety and independence. The well-maintained rooms have doorways that open onto the patio, as well as good quality fittings and built-in wardrobes to store your belongings.
Aged Care Home's description:

Set in the foothills of the Dandenong Ranges, Mercy Place Montrose offers a warm community environment with friendly, personalised care.

Whatever your passion, our staff can support you to enjoy an active and fulfilling life. You might like to participate in an arts and crafts group, get your hands dirty in our beautiful garden beds, or try a gentle exercise class. You’re also welcome to share quality time with family and friends in the communal lounge areas and gardens.

Live life your way at Mercy Place Montrose — the perfect blend of independence and support.

Services for particular needs:
Caters for cultural, spiritual or ethical food requirements, Special focus on people with a terminal illness, Specific services for people with dementia
Government funded:
Yes
Extra service provider:
No
Provider organisation:
Mercy Aged and Community Care Ltd Note for provider
ABN 77191901062
Phone number:
+61397246000
Email address:
mpenquiries@mercy.com.au

MAP
Mercy Place Montrose
991 Mount Dandenong Tourist Road
MONTROSE VIC 3765
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