Willoughby Retirement Community Hostel

1 Warrah Street
CHATSWOOD NSW 2067
Ratings
Details
RATINGS
Overall rating


Excellent

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Excellent

Staffing


Excellent

Quality measures


Good

February 2026
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October 2025
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August 2025
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May 2025
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January 2025
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November 2024
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $620,000
Maximum DAP: $143.19

Room size: Hostel studios 19m2. Outreach studios 25m2.
Maximum room occupancy: 1
Room description (as supplied):
The 29 studio units located within the 4 storey Hostel building offer a comfortable fully-maintained room each with ensuite, bed, lounge chair, wardrobe, kitchenette, and a balcony overlooking Muston Park or Scotts Creek. Outreach studio units are located within the Village, adjacent to the Hostel, offering to 11 low-care residents a more independent lifestyle in larger units with ensuite and private balcony/patio. All low-care residents have access the Hostel Dining Room for meals.
Shared room + ensuite

Maximum RAD: $620,000
Maximum DAP: $143.19

Room size: Two-bedroom units & lounge are 50m2, one-bed 37m2
Maximum room occupancy: 2
Room description (as supplied):
Two-bedroom outreach units which have separate lounge, kitchenette, ensuite and second toilet, and two balconies with district views overlooking Muston Park and Scotts Creek, are available within the village for low-care couples who are able to walk to the centrally located hostel dining room for meals. Smaller one-bedroom units and villas with similar facilities are also available. Hostel care, including unit cleaning services, is provided. These larger units are located in a 8 storey tower building or one-level villas/townhouses within the village.
Aged Care Home's description:

Willoughby Hostel provides 40 low-care including outreach places managed by Willoughby Retirement Community Association (WRCA) which is a registered Charity set up in the 1970s on parkland in Chatswood donated by Willoughby Council. Adjacent to Willoughby Village, Willoughby Hostel was built in 1991 providing accommodation for seniors with assisted care and sharing of village facilities.

Outreach is a service which provides our hostel care to residents, living in self-contained units, who require help with everyday activities and to facilitate ageing in place. WRCA is able to offer flexibility in accommodation and levels of assistance for individual residents, including couples in two-bedroom units with different health care needs. Willoughby Hostel on Warrah Street provides accommodation, care and dining facilities and is a short pleasant walk from our self-contained units via a covered bridge across Scotts Creek, frequented by ducks and water dragons.

Government funded:
Yes
Extra service provider:
Yes
Website:
https://willoughbyvillage.com.au
Provider organisation:
Willoughby Retirement Community Association Note for provider
Phone number:
+61294178443
Email address:
dcl@willoughbyvillage.com.au
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Willoughby Retirement Community Hostel
1 Warrah Street
CHATSWOOD NSW 2067
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