Water Gardens

352 Sydenham Road
SYDENHAM VIC 3037
RATINGS
Overall rating


Acceptable

Reported: May 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Acceptable

Staffing


Improvement needed

Quality measures


Improvement needed

January 2025
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November 2024
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July 2024
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May 2024
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February 2024
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $596,000
Maximum DAP: $127.04

Room size: 19 - 20 Square Meters
Maximum room occupancy: 1
Room description (as supplied):
All rooms are spacious and luxurious featuring individually controlled heaters, built in robe, private ensuites, telephone, emergency call bells, fire protection system, flat screen televisions and ceiling fans. Flooring and drapes are stunningly contemporary and to a very high standard
Aged Care Home's description:

Conveniently located next to Water Gardens Shopping Centre in Sydenham, our home offers residents an exceptional living environment. Our professional team of experienced staff ensure each resident’s specialised needs are met. Services include 24-hour nursing care and allied health services, the theatre, library, café, a private function room and various other luxurious features. The stylish and colourful design of the Water Gardens home creates a vibrant and uplifting atmosphere for our residents.

Water Gardens is a community-focused aged care home, offering a unique ‘Lifestyle Program’ consisting of exciting activities focused on health and wellbeing and a sense of community. Furthermore, the ‘Lifestyle Program’ includes entertainers, one-to-one time, hand massage therapy, church services, bus outings and more.

Services for particular needs:
Specific services for people with dementia
Government funded:
Yes
Extra service provider:
No
Provider organisation:
Heritage Care Pty Ltd Note for provider
ABN 28106873796
Phone number:
+61408062460
Email address:
menza.katsis@heritagecare.com.au

MAP
Water Gardens
352 Sydenham Road
SYDENHAM VIC 3037
Get directions