Estia Health Willoughby

202 Mowbray Road
WILLOUGHBY NSW 2068
Ratings
Details
RATINGS
Overall rating


Good

Reported: November 2024 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Good

Staffing


Improvement needed

Quality measures


Good

July 2024
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May 2024
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February 2024
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December 2023
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August 2023
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $798,000
Maximum DAP: $184.09

Room size: 30-32 sq m
Maximum room occupancy: 1
Room description (as supplied):
Luxury art deco styled rooms and furniture with modern equipment. Kitchenettes, bar fridges, walk in wardrobes, built in display cabinets, smart sensor bathroom lighting, guest dining or lounge seating, additional windows allowing more natural light, split system A/C in each room (as ducted elsewhere), private and semi private vehandahs or balconies
Single room + ensuite

Maximum RAD: $692,000
Maximum DAP: $159.63

Room size: 28 m2
Maximum room occupancy: 1
Room description (as supplied):
Luxury art deco styled rooms and furniture with modern equipment. Kitchenettes, bar fridges, walk in wardrobes, built in display cabinets, smart sensor bathroom lighting, guest dining or lounge seating, additional windows allowing more natural light, split system A/C in each room (as ducted elsewhere), private and semi private vehandahs or balconies
Single room + ensuite

Maximum RAD: $585,000
Maximum DAP: $134.95

Room size: 24 m2
Maximum room occupancy: 1
Room description (as supplied):
Luxury art deco styled rooms and furniture with modern equipment.
Single room + shared bathroom

Maximum RAD: $585,000
Maximum DAP: $134.95

Room size: 24 m2
Maximum room occupancy: 1
Room description (as supplied):
Private rooms at Estia Health Willoughby are light-filled and spacious, with adjustable bed, generous built-in wardrobe with lockable drawer, bedside locker, wall-mounted television, telephone, central heating and cooling, call-bell, and internet and Foxtel connections. Some have courtyard or garden views. Shared with the neighbouring room, ensuites include open shower (with ample space for supportive equipment), exhaust fan with sensor lighting and vanity.
Shared room + ensuite

Maximum RAD: $564,000
Maximum DAP: $130.11

Room size: 30 m2
Maximum room occupancy: 2
Room description (as supplied):
Sharing with just one other, companion rooms at Estia Health Willoughby are light-filled and spacious. They feature adjustable beds, privacy curtains, generous built-in wardrobe with lockable drawers, bedside lockers, wall-mounted televisions, telephones, central heating and cooling, call-bells, and internet and Foxtel connections. Some have courtyard or garden views. Ensuites include open shower (with ample space for supportive equipment), exhaust fan with sensor lighting and vanity.
Shared room + no bathroom or ensuite

Maximum RAD: $564,000
Maximum DAP: $130.11

Room size: 30 m2
Maximum room occupancy: 2
Room description (as supplied):
Sharing with just one other, companion rooms at Estia Health Willoughby are light-filled and spacious. They feature adjustable beds, privacy curtains, generous built-in wardrobe with lockable drawers, bedside lockers, wall-mounted televisions, telephones, central heating and cooling, call-bells, and internet and Foxtel connections. Some have courtyard or garden views. The nearby shared bathroom is a generous space that includes open shower (with ample space for supportive equipment), exhaust fan with sensor lighting and vanity.
Aged Care Home's description:

The caring staff and luxury facilities of Estia Health Willoughby, known as 'Elizabeth Lodge' have earned it a reputation for providing the finest service and comfort on Sydney's North Shore. This purpose-built, state-of-the-art residence is elegantly furnished to an art deco theme, offering the ultimate in comfort and design. Sweeping verandahs overlook beautiful landscaped gardens, where residents and guests can stroll, socialise and relax, while many upper level suites afford leafy views across the city.The unique Chevron wing delivers an even greater level of boutique luxury with impeccable attention to detail. Framed by beautiful jacaranda trees, Chevron's deluxe single suites all include kitchenettes and stylish elegant, fittings and features.Various members of staff speak a second language, and a number have been at the residence for many years, providing a genuine sense of familiarity, stability and understanding.A dedicated cognitive support

Government funded:
Yes
Extra service provider:
No
Website:
http://www.estiahealth.com.au
Provider organisation:
Estia Investments Pty Ltd Note for provider
ABN 87164350387
Phone number:
+61299588290
Email address:
admissions@estiahealth.com.au
LOCATION
Estia Health Willoughby
202 Mowbray Road
WILLOUGHBY NSW 2068
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