Bolton Clarke Raffles

2 FALCON Way
TWEED HEADS SOUTH NSW 2486
RATINGS
Overall rating


Good

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Good

Residents' experience


Good

Staffing


Acceptable

Quality measures


Acceptable

February 2026
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
October 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
August 2025
Overall Not assessed
Compliance
Residents'
experience
Not assessed
Staffing
Quality
measures
May 2025
Overall Not assessed
Compliance
Residents'
experience
Not assessed
Staffing
Quality
measures
For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $620,000
Maximum DAP: $143.19

Room size: Up to 16sqm
Maximum room occupancy: 1
Room description (as supplied):
The rooms at Raffles combine warmth and elegance. The private rooms are very well appointed with large sliding glass doors offering easy access onto manicured gardens or central courtyard with elegant water feature and meandering pathways. Ceiling fans and split-system air-conditioning are installed to keep the temperature comfortable for you all year round, Bedside table, table lamp, chair and all linen are supplied, Electric beds, Built-in robes, Modern ensuite, complete with retractable shower seat, non-slip floors and nurse call bells for security, Telephone connection ready, TV connection ready, Carpeted flooring.
Shared room + shared bathroom

Maximum RAD: $620,000
Maximum DAP: $143.19

Room size: Up to 18.5sqm
Maximum room occupancy: 2
Room description (as supplied):
The modern, spacious design of Raffles allows our shared rooms to offer enough space for residents to furnish their new home with their favorite piece of furniture along with some personal memorabilia to make their environment feel just like home. These rooms offer Heating and cooling, Bedside table, table lamp, chair and all linen are supplied, Electric beds, Built-in robes, Private curtain screening, Modern shared ensuite, complete with retractable shower seat, non-slip floors and nurse call bells for security, Telephone and TV connection ready. Rooms in this catergory has easy care vinyl floors, Sliding glass doors offering easy access onto manicured gardens and courtyard areas, allowing the fresh air and sunlight to enter your room.
Aged Care Home's description:

Bolton Clarke Raffles provides high-quality aged care in a friendly, secure and comfortable residential environment. We offer a full range of tailored aged care services: Personal care - providing assistance with self-care tasks like dressing and grooming. Allied health services - connecting residents to dedicated health workers and clinical care. Restorative support - developing tailored physiotherapy, exercise and socialisation programs. Specialist dementia care - our Memory Support Neighbourhood offers specialist dementia care in a home-like environment that is safe, supportive and encourages social participation.

Government funded:
Yes
Extra service provider:
Yes
Provider organisation:
RSL Care RDNS Limited Note for provider
Phone number:
+61755061200
Email address:
makeareferral@boltonclarke.com.au

MAP
Bolton Clarke Raffles
2 FALCON Way
TWEED HEADS SOUTH NSW 2486
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