Windsor Aged Care Services

26 Palmer Street
WINDSOR QLD 4030
Ratings
Details
RATINGS
Overall rating


Good

Reported: January 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Excellent

Staffing


Acceptable

Quality measures


Acceptable

November 2024
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July 2024
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May 2024
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February 2024
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December 2023
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August 2023
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + shared bathroom

Maximum RAD: $480,000
Maximum DAP: $110.73

Room size: 20 m2
Maximum room occupancy: 1
Room description (as supplied):
Windsor Aged Care Services offers a secure residence across two traditionally designed buildings (Palmer and Thorne). The décor is classic and traditional providing residents with a homelike feel. As expert dementia care specialists we understand the importance of a familiar environment for residents to enhance feelings of safety and well-being. Therefore we encourage residents to tailor their rooms with precious and treasured keepsakes ensuring memories and experiences are maximised. Resident rooms are single with a shared ensuite and have been designed to provide a balance between privacy and access for care needs. Rooms are bright and airy with large picture windows offering views of the city or landscaped gardens, allowing natural light and ventilation. Both buildings are fully air-conditioned. We encourage residents to tailor their rooms with precious and treasured keepsakes ensuring memories and experiences are maximised. Whilst at the same time maintaining privacy.
Single room + ensuite

Maximum RAD: $480,000
Maximum DAP: $110.73

Room size: 20 m2
Maximum room occupancy: 1
Room description (as supplied):
Resident rooms are single with ensuite and have been designed to provide a balance between privacy and access for care needs. Rooms are bright and airy with large picture windows offering views of the city or landscaped gardens, allowing natural light and ventilation. Both buildings are fully air-conditioned. We encourage residents to tailor their rooms with precious and treasured keepsakes ensuring memories and experiences are maximised. Whilst at the same time maintaining privacy.
Shared room + shared bathroom

Maximum RAD: $400,000
Maximum DAP: $92.27

Room size: 25 m 2
Maximum room occupancy: 2
Room description (as supplied):
Windsor Aged Care Services offers a secure residence across two traditionally designed buildings (Palmer and Thorne). The décor is classic and traditional providing residents with a homelike feel. As expert dementia care specialists we understand the importance of a familiar environment for residents to enhance feelings of safety and well-being. Therefore we encourage residents to tailor their rooms with precious and treasured keepsakes ensuring memories and experiences are maximised. Resident rooms are twin share and have been designed to provide a balance between privacy and access for care needs. Rooms are bright and airy with large picture windows offering views of the city or landscaped gardens, allowing natural light and ventilation. Both buildings are fully air-conditioned. We encourage residents to tailor their rooms with precious and treasured keepsakes ensuring memories and experiences are maximised.
Aged Care Home's description:

Windsor Aged Care Services is situated just off Lutwyche Road and in close proximity to the Royal Brisbane Hospital and the Lutwyche Shopping Centre. The facility comprises of 2 wings that offer traditional living in a secure environment. Both buildings are air-conditioned and have an open plan. Common areas are centrally located with direct access from bedrooms. Residents have a choice of single or twin share bedroom with ensuite bathroom facilities that balance privacy and access for care needs.

Windsor endeavours to focus on "Quality of Life" for our residents. In consultation with families and representatives our aim is to enable residents maintain their interests and independence. And also to keep them connected to their community, family, and friends.

We offer a Lifestyle Program 7days per week that includes activities both inside and outside the home. Examples include: cooking lessons, art galleries, music appreciation, exercise class, movies, and men's shed.

Services for particular needs:
Focus on socially and financially disadvantaged people, Specific services for people with dementia
Government funded:
Yes
Extra service provider:
No
Website:
http://www.alzheimersonline.org
Provider organisation:
Alzheimer's Association of Queensland Inc Note for provider
ABN 74688640790
Phone number:
+61439349486
Email address:
wacsdoc@alzqld.org.au
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Windsor Aged Care Services
26 Palmer Street
WINDSOR QLD 4030
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