Glengollan Village

97 Underwood Road
FERNTREE GULLY VIC 3156
Ratings
Details
RATINGS
Overall rating


Acceptable

Reported: January 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Good

Residents' experience


Good

Staffing


Improvement needed

Quality measures


Acceptable

November 2024
Overall
Compliance
Residents'
experience
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July 2024
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Residents'
experience
Staffing
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May 2024
Overall
Compliance
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measures
February 2024
Overall
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December 2023
Overall
Compliance
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experience
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August 2023
Overall
Compliance
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experience
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measures
For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $587,000
Maximum DAP: $135.41

Room size: From 13m2 to 18.5m2
Maximum room occupancy: 1
Room description (as supplied):
Rooms have curtained windows with views to the gardens or landscaped courtyards. Some rooms have views of the Dandenong Ranges beyond. Centralised air-conditioning. Rooms include electronic, high/low beds, wardrobe, chest of drawers, bedside unit with lockable drawer, phone socket, TV socket with option to wall mount TV and nurse call buttons. Residents are encouraged to use the space afforded, to add personal items such as a favourite armchair, dresser and pictures or other objects to display on the walls.
Single room + ensuite

Maximum RAD: $427,000
Maximum DAP: $98.5

Room size: 16
Maximum room occupancy: 1
Room description (as supplied):
Rooms have curtained windows with views to the gardens or landscaped courtyards. Some rooms have views of the Dandenong Ranges beyond. Centralised air-conditioning. Rooms include electronic, high/low beds, wardrobe, chest of drawers, bedside unit with lockable drawer, phone socket, TV socket with option to wall mount TV and nurse call buttons. Residents are encouraged to use the space afforded, to add personal items such as a favourite armchair, dresser and pictures or other objects to display on the walls.
Single room + ensuite

Maximum RAD: $373,000
Maximum DAP: $86.05

Room size: From 13m2 to 16m2
Maximum room occupancy: 1
Room description (as supplied):
Rooms have curtained windows with views to the gardens or landscaped courtyards. Some rooms have views of the Dandenong Ranges beyond. Centralised air-conditioning. Rooms include electronic, high/low beds, wardrobe, chest of drawers, bedside unit with lockable drawer, phone socket, TV socket with option to wall mount TV and nurse call buttons. Residents are encouraged to use the space afforded, to add personal items such as a favourite armchair, dresser and pictures or other objects to display on the walls.
Shared room + ensuite

Maximum RAD: $267,000
Maximum DAP: $61.59

Room size: 20m2
Maximum room occupancy: 2
Room description (as supplied):
Rooms have curtained windows with views to the gardens or landscaped courtyards. Some rooms have views of the Dandenong Ranges beyond. Centralised air-conditioning. Rooms include electronic, high/low beds, wardrobe, chest of drawers, bedside unit with lockable drawer, phone socket, TV socket with option to wall mount TV and nurse call buttons. Residents are encouraged to use the space afforded, to add personal items such as a favourite armchair, dresser and pictures or other objects to display on the walls.
Single room + shared bathroom

Maximum RAD: $267,000
Maximum DAP: $61.59

Room size: 10.5m2 to 13.5m2
Maximum room occupancy: 1
Room description (as supplied):
Rooms have curtained windows with views to the gardens or landscaped courtyards. Some rooms have views of the Dandenong Ranges beyond. Centralised air-conditioning. Rooms include electronic, high/low beds, wardrobe, chest of drawers, bedside unit with lockable drawer, phone socket, TV socket with option to wall mount TV and nurse call buttons. Residents are encouraged to use the space afforded, to add personal items such as a favourite armchair, dresser and pictures or other objects to display on the walls.
Aged Care Home's description:

Services for particular needs:
Focus on socially and financially disadvantaged people, Special focus on people with a terminal illness, Specific services for people with dementia
Government funded:
Yes
Extra service provider:
No
Provider organisation:
Glengollan Village Note for provider
ABN 50006179906
Phone number:
+61397581093
Email address:
info@glengollan.com.au
MAP
Glengollan Village
97 Underwood Road
FERNTREE GULLY VIC 3156
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