Glengollan Village

97 Underwood Road
FERNTREE GULLY VIC 3156
Ratings
Details
RATINGS
Overall rating


Acceptable

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Good

Staffing


Improvement needed

Quality measures


Significant improvement needed

February 2026
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
October 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
August 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
May 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
January 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
November 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $620,000
Maximum DAP: $143.19

Room size: From 13m2 to 18.5m2
Maximum room occupancy: 1
Room description (as supplied):
Rooms have curtained windows with views to the gardens or landscaped courtyards. Some rooms have views of the Dandenong Ranges beyond. Centralised air-conditioning. Rooms include electronic, high/low beds, wardrobe, chest of drawers, bedside unit with lockable drawer, phone socket, TV socket with option to wall mount TV and nurse call buttons. Residents are encouraged to use the space afforded, to add personal items such as a favourite armchair, dresser and pictures or other objects to display on the walls.
Single room + ensuite

Maximum RAD: $451,000
Maximum DAP: $104.16

Room size: 16
Maximum room occupancy: 1
Room description (as supplied):
Rooms have curtained windows with views to the gardens or landscaped courtyards. Some rooms have views of the Dandenong Ranges beyond. Centralised air-conditioning. Rooms include electronic, high/low beds, wardrobe, chest of drawers, bedside unit with lockable drawer, phone socket, TV socket with option to wall mount TV and nurse call buttons. Residents are encouraged to use the space afforded, to add personal items such as a favourite armchair, dresser and pictures or other objects to display on the walls.
Single room + ensuite

Maximum RAD: $395,000
Maximum DAP: $91.23

Room size: From 13m2 to 16m2
Maximum room occupancy: 1
Room description (as supplied):
Rooms have curtained windows with views to the gardens or landscaped courtyards. Some rooms have views of the Dandenong Ranges beyond. Centralised air-conditioning. Rooms include electronic, high/low beds, wardrobe, chest of drawers, bedside unit with lockable drawer, phone socket, TV socket with option to wall mount TV and nurse call buttons. Residents are encouraged to use the space afforded, to add personal items such as a favourite armchair, dresser and pictures or other objects to display on the walls.
Shared room + ensuite

Maximum RAD: $282,000
Maximum DAP: $65.13

Room size: 20m2
Maximum room occupancy: 2
Room description (as supplied):
Rooms have curtained windows with views to the gardens or landscaped courtyards. Some rooms have views of the Dandenong Ranges beyond. Centralised air-conditioning. Rooms include electronic, high/low beds, wardrobe, chest of drawers, bedside unit with lockable drawer, phone socket, TV socket with option to wall mount TV and nurse call buttons. Residents are encouraged to use the space afforded, to add personal items such as a favourite armchair, dresser and pictures or other objects to display on the walls.
Single room + shared bathroom

Maximum RAD: $282,000
Maximum DAP: $65.13

Room size: 10.5m2 to 13.5m2
Maximum room occupancy: 1
Room description (as supplied):
Rooms have curtained windows with views to the gardens or landscaped courtyards. Some rooms have views of the Dandenong Ranges beyond. Centralised air-conditioning. Rooms include electronic, high/low beds, wardrobe, chest of drawers, bedside unit with lockable drawer, phone socket, TV socket with option to wall mount TV and nurse call buttons. Residents are encouraged to use the space afforded, to add personal items such as a favourite armchair, dresser and pictures or other objects to display on the walls.
Aged Care Home's description:

Government funded:
Yes
Extra service provider:
Yes
Website:
https://www.glengollan.com.au/aged-care/
Provider organisation:
Glengollan Village Note for provider
Phone number:
+61397581093
Email address:
info@glengollan.com.au
MAP
Glengollan Village
97 Underwood Road
FERNTREE GULLY VIC 3156
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