Nellie Melba Retirement Village

2 Collegium Avenue
WHEELERS HILL VIC 3150
RATINGS
Overall rating


Good

Reported: January 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Acceptable

Staffing


Good

Quality measures


Acceptable

November 2024
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July 2024
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May 2024
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February 2024
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December 2023
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August 2023
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $800,000
Maximum DAP: $184.55

Room size: range from 24m2 to 31m2
Maximum room occupancy: 1
Room description (as supplied):
The deluxe room will usually be the largest room type and may include views and orientation to the sun. This room type includes high quality furnishings like a fully adjustable electric bed, two comfortable chairs and coffee table, an over-the-bed table, 32” HD LED TV, individually controlled air conditioning and ample storage including a wardrobe and lockable drawers. The room comes with quality soft furnishings, including curtains and bedding. The ensuite includes a toilet, hand wash basin, safety handrails, shower and mirror cabinet. Residential amenities include an easy-to-use 24 hours a day nurse call system.
Single room + ensuite

Maximum RAD: $693,000
Maximum DAP: $159.86

Room size: range from 25m2 to 29m2
Maximum room occupancy: 1
Room description (as supplied):
The superior room will usually be larger than the standard private room and may include views and orientation to the sun. This room type includes high quality furnishings like a fully adjustable electric bed, two comfortable chairs and coffee table, an over-the-bed table, 32” HD LED TV, individually controlled air conditioning and ample storage including a wardrobe and lockable drawers. The room comes with quality soft furnishings, including curtains and bedding. The ensuite includes a toilet, hand wash basin, safety handrails, shower and mirror cabinet. Residential amenities include an easy-to-use 24 hours a day nurse call system.
Single room + ensuite

Maximum RAD: $592,000
Maximum DAP: $136.57

Room size: range from 23m2 to 26m2
Maximum room occupancy: 1
Room description (as supplied):
This room type includes high quality furnishings like a fully adjustable electric bed, two comfortable chairs and coffee table, an over-the-bed table, 32” HD LED TV, individually controlled air conditioning and ample storage including a wardrobe and lockable drawers. The room comes with quality soft furnishings, including curtains and bedding. The ensuite includes a toilet, hand wash basin, safety handrails, shower and mirror cabinet. Residential amenities include an easy-to-use 24 hours a day nurse call system.
Aged Care Home's description:

Nellie Melba Village is nestled in the vibrant suburb of Wheelers Hill just across the road from Brandon Park Shopping Centre. The levels of aged care we provide include residential aged care (low care and high care), specialist dementia care, and respite care.

We offer light and spacious private rooms and ensuites that include air conditioning. Our award-winning myRyman Care app is installed on a device in every room, enabling nurses and carers to access clinical data and record daily care tasks. We know that food isvery important, so we offer a variety of freshly cooked chef-made meals every day. Our Call bells are monitored 24/7 with a Registered nurse always on duty. Our staff ratios are some of the highest in the aged-care sector and we have staff who specialise in dementia care. Our care centre is easy-to-navigate and includes tranquil and secure outdoor areas.

Government funded:
Yes
Extra service provider:
No
Provider organisation:
Ryman Aged Care (Australia) Pty Ltd Note for provider
ABN 41152245988
Phone number:
+61385131900
Email address:
sharon.nicholls@rymanhealthcare.com.au

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Nellie Melba Retirement Village
2 Collegium Avenue
WHEELERS HILL VIC 3150
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