Bupa Glenvale

357 MCDOUGALL Street
GLENVALE QLD 4350
Ratings
Details
RATINGS
Overall rating


Acceptable

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Acceptable

Staffing


Improvement needed

Quality measures


Significant improvement needed

February 2026
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Compliance
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experience
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October 2025
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experience
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August 2025
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May 2025
Overall
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January 2025
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Compliance
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November 2024
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Compliance
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experience
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measures
For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $535,000
Maximum DAP: $123.56

Room size: 15.4
Maximum room occupancy: 1
Room description (as supplied):
This charming and spacious 15 sqm private room comes with its own ensuite bathroom. There is plenty of natural light and picturesque views from your window. High quality furnishings include an adjustable bed, arm chair, bedside table, over-the-bed table, built-in desk/dresser, flat screen TV, air conditioning, fan and storage of a wardrobe and drawers. Soft furnishings include curtains, blinds and bedding. You can enjoy your own private ensuite, consisting of toilet, wash basin, shower, vanity cabinet and mirror. This delightful room has access to the residential amenities and a registered nurse 24 hours a day. You can also have peace of mind with the addition of an easy-to-use nurse call system.
Single room + ensuite

Maximum RAD: $479,000
Maximum DAP: $110.63

Room size: 15.35
Maximum room occupancy: 1
Room description (as supplied):
This cosy and welcoming 15 sqm private room is complete with quality furnishings including an adjustable bed, arm chair, bedside table, over-the-bed table, fan and storage of a wardrobe and drawers. Soft furnishings include curtains, blinds and bedding. The ensuite bathroom consists of toilet, wash basin, shower, vanity cabinet and mirror. This pleasant room has access to the residential amenities and a registered nurse 24 hours a day. You can also have peace of mind with the addition of an easy-to-use nurse call system.
Single room + shared bathroom

Maximum RAD: $344,000
Maximum DAP: $79.45

Room size: 16.56
Maximum room occupancy: 1
Room description (as supplied):
This cosy and welcoming 17 sqm private room is complete with quality furnishings including an adjustable bed, arm chair, bedside table, over-the-bed table, fan and storage of a wardrobe and drawers. Soft furnishings include curtains, blinds and bedding. The shared ensuite bathroom consists of toilet, wash basin, shower, vanity cabinet and mirror. This pleasant room has access to the residential amenities and a registered nurse 24 hours a day. You can also have peace of mind with the addition of an easy-to-use nurse call system.
Aged Care Home's description:

Discover the elegant Bupa Glenvale, a modern care home built on two hectares of land, set in a quiet suburb just 5kms west of the Toowoomba town centre.

Outdoors, we have beautiful landscaped courtyards and gardens for you to enjoy. We have a pergola which is perfect for entertaining family and friends and our dementia community has its own simple and secure garden for you to relax in.

Inside we have a delightful range of communal areas and quiet rooms. These are all complete with stylish, warm decorations and large windows to bring in lots of natural light. We also have a café and chapel room if you’d prefer some spiritual time. If you fancy being pampered, why not take advantage of our very own hair salon?

For more information, please visit our website www.bupa.com.au/aged-care/bupa-glenvale

Government funded:
Yes
Extra service provider:
Yes
Website:
https://www.bupaagedcare.com.au/aged-care-homes/bupa-glenvale
Provider organisation:
Bupa Aged Care Australia Pty Ltd Note for provider
Phone number:
+611800718336
Email address:
agedcare@bupa.com.au
MAP
Bupa Glenvale
357 MCDOUGALL Street
GLENVALE QLD 4350
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