Southhaven Aged Care

11 Queensbury Road
PADSTOW HEIGHTS NSW 2211
Ratings
Details
RATINGS
Overall rating


Acceptable

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Good

Staffing


Significant improvement needed

Quality measures


Acceptable

February 2026
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
October 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
August 2025
Overall
Compliance
Residents'
experience
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measures
May 2025
Overall
Compliance
Residents'
experience
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measures
January 2025
Overall
Compliance
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experience
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measures
November 2024
Overall
Compliance
Residents'
experience
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measures
For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + shared bathroom

Maximum RAD: $620,000
Maximum DAP: $143.19

Room size: 14-29Sqm
Maximum room occupancy: 1
Room description (as supplied):
Single rooms are spacious with inclusions of an adjustable bed, generous built-in wardrobe with drawers, heating/cooling and accessible call-bells. Additional features also include smart TV, WiFi access, telephone connection and comfortable visitors chair. The ensuite offers a generous space, with shower (ample room for supportive equipment), exhaust fan, heat lighting and vanity.
Single room + shared bathroom

Maximum RAD: $535,000
Maximum DAP: $123.56

Room size: 14-29Sqm
Maximum room occupancy: 1
Room description (as supplied):
Rooms are spacious and include adjustable bed, generous built-in wardrobes with drawers, chest of drawers, heating/cooling and call bells. Additional features also include smart TV’s, WiFi access, telephone connections and comfortable visitors chair. The nearby shared bathroom isa generous space, with shower (ample room for supportive equipment), exhaust fan with heat lighting, and vanity
Shared room + shared bathroom

Maximum RAD: $445,000
Maximum DAP: $102.78

Room size: 14-29Sqm
Maximum room occupancy: 2
Room description (as supplied):
Companion rooms are spacious and include adjustable bed, generous built-in wardrobes with drawers, chest of drawers, heating/cooling and call bells. Additional features also include smart TV’s, WiFi access, telephone connections and comfortable visitors chair. The nearby shared bathroom is a generous space, with shower (ample room for supportive equipment), exhaust fan with heat lighting, and vanity.
Shared room + shared bathroom

Maximum RAD: $338,000
Maximum DAP: $78.06

Room size: 14-29Sqm
Maximum room occupancy: 3
Room description (as supplied):
Companion rooms are spacious and include adjustable bed, generous built-in wardrobes with drawers, chest of drawers, heating/cooling and call bells. Additional features also include smart TV’s, WiFi access, telephone connections and comfortable visitors chair. The nearby shared bathroom is a generous space, with shower (ample room for supportive equipment), exhaust fan with heat lighting, and vanity
Aged Care Home's description:

Government funded:
Yes
Extra service provider:
Yes
Website:
https://infin8care.com.au/location/southhaven-padstow-heights-nsw
Provider organisation:
IC (PADSTOW HEIGHTS) PTY LTD Note for provider
Phone number:
+61756670800
Email address:
zoe.ebens@infin8care.com.au
MAP
Southhaven Aged Care
11 Queensbury Road
PADSTOW HEIGHTS NSW 2211
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