Glenella Care

29-35 Davey Street
GLENELLA QLD 4740
Ratings
Details
RATINGS
Overall rating


Acceptable

Reported: January 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Good

Residents' experience


Acceptable

Staffing


Acceptable

Quality measures


Good

November 2024
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July 2024
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May 2024
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February 2024
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December 2023
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August 2023
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $459,000
Maximum DAP: $105.88

Room size: The single rooms range from 23.5 m2 to 26.2 m2.
Maximum room occupancy: 1
Room description (as supplied):
There are 66 bedrooms in these wings offering single room accommodation with private en-suite facilities and have been continually added to over the last decade with the latest new addition being in 2015 with 10 extra places being added to the chalet wing to ensure that the care needs of the Mackay residents are met. The Bradman wing has rooms measuring approximately 18 m2 each with a private en-suite measuring approximately 5.5 m2, making the total room size approximately 23.5 m2. The Waratah wing offers slightly larger rooms 19 m2 excluding the en-suite which measures 5.5 m2 making the total room size approximately 24.5 m2. The Chalet or dementia wing offers rooms of 20 m2 each with a private en-suite ranging between 5.5 and 6.2 m2. Thus the room sizes vary between 25.5 m2 and 26.2 m2. All rooms have built in robes, bedside storage, appropriate beds according to each resident’s needs, free to air television welcoming visitors’ chair, nurse call systems and security systems. Each ro
Shared room + no bathroom or ensuite

Maximum RAD: $416,000
Maximum DAP: $95.96

Room size: Room in total are. 21.2m2 inc. shared ensuite.
Maximum room occupancy: 2
Room description (as supplied):
The Lillee wing originally housed 62 residents in 31 shared rooms with external bathing and shower facilities. The recently completed refurbishment of these rooms decreased the number of residents in the area to 42 accommodated as follows: • 31 larger single rooms • 3 smaller single rooms • 4 twin or companion rooms All rooms now have direct access to shared en-suite facilities. The 31 larger single bedrooms in the Lillee wing offer single room accommodation with shared en-suite facilities. These rooms measure approximately 15 m2 each with a shared en-suite measuring approximately 6.2 m2, making the total room size approximately 21.2 m2. All rooms have built in robes, bedside storage, appropriate beds according to each resident’s needs, free to air television welcoming visitors’ chair, nurse call systems and security systems. Each room has external views or views of the internal courtyards and gardens.
Single room + shared bathroom

Maximum RAD: $416,000
Maximum DAP: $95.96

Room size: Rooms measure approx. 21.2 m2 Inc. shared en-suite
Maximum room occupancy: 1
Room description (as supplied):
The Lillee wing originally housed 62 residents in 31 shared rooms with external bathing and shower facilities. The recently completed refurbishment of these rooms decreased the number of residents in the area to 42 accommodated as follows: • 31 larger single rooms • 3 smaller single rooms • 4 twin or companion rooms All rooms now have direct access to shared en-suite facilities. The 31 larger single bedrooms in the Lillee wing offer single room accommodation with shared en-suite facilities. These rooms measure approximately 15 m2 each with a shared en-suite measuring approximately 6.2 m2, making the total room size approximately 21.2 m2. All rooms have built in robes, bedside storage, appropriate beds according to each resident’s needs, free to air television welcoming visitors’ chair, nurse call systems and security systems. Each room has external views or views of the internal courtyards and gardens.
Single room + shared bathroom

Maximum RAD: $395,000
Maximum DAP: $91.12

Room size: These rooms measure 19.2 m2 Inc. shared en-suite
Maximum room occupancy: 1
Room description (as supplied):
The Lillee wing originally housed 62 residents in 31 shared rooms with external bathing and shower facilities. The recently completed refurbishment of these rooms decreased the number of residents in the area to 42 accommodated as follows: • 31 larger single rooms • 3 smaller single rooms • 4 twin or companion rooms All rooms now have direct access to shared en-suite facilities. The 3 smaller single bedrooms in the Lillee wing offer single room accommodation with shared en-suite facilities. These rooms measure approximately 13 m2 each with a shared en-suite measuring approximately 6.2 m2, making the total room size approximately 19.2 m2. All rooms have built in robes, bedside storage, appropriate beds according to each resident’s needs, free to air television, nurse call systems and security systems. Each room has external views or views of the internal courtyards and gardens.
Shared room + shared bathroom

Maximum RAD: $373,000
Maximum DAP: $86.05

Room size: Rooms measure 27.2m2 each Inc. shared en-suite
Maximum room occupancy: 2
Room description (as supplied):
The Lillee wing originally housed 62 residents in 31 shared rooms with external bathing and shower facilities. The recently completed refurbishment of these rooms decreased the number of residents in the area to 42 accommodated as follows: • 31 larger single rooms • 3 smaller single rooms • 4 twin or companion rooms All rooms now have direct access to shared en-suite facilities. The 4 shared, or companion, bedrooms in the Lillee wing offer shared room accommodation with shared en-suite facilities. These rooms measure approximately 21m2 each with a shared en-suite measuring approximately 6.2 m2, making the total room size approximately 27.2 m2. All rooms have built in robes, bedside storage, appropriate beds according to each resident’s needs, free to air television, nurse call systems and security systems. Each room has external views or views of the internal courtyards and gardens.
Aged Care Home's description:

Glenella Care is a residential aged care facility situated at 35 Davey Street Glenella in North Mackay. Glenella Care has recently undergone extensive renovations to ensure the privacy and dignity of its residents and is accessible by bus or car. The bus stops directly outside the facility.
Glenella Care provides excellent residential care ranging from people who require low care needs to those who require high care needs, dementia care cognitive care needs and palliative care.
Glenella Care is a 108 place residential care facility approved under the Aged Care Act 1997. The various types of accommodation at Glenella Care are:
• 66 single bed rooms with personal en-suite facilities;
• 31 single bed rooms with shared en-suite facilities;
• 3 smaller single bed rooms with shared en-suite facilities;
• 4 twin (companion) bed rooms with shared en-suite facilities;

Government funded:
Yes
Extra service provider:
No
Website:
https://glenellacare.com.au
Provider organisation:
Annimaci Pty Ltd Note for provider
ABN 25076598813
Phone number:
+61749680800
Email address:
vroux@glenellacare.com.au
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Glenella Care
29-35 Davey Street
GLENELLA QLD 4740
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