Resthaven On Quarry

10 Sands Terrace
NORTH MACKAY QLD 4740
RATINGS
Overall rating

Not assessed

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Good

Residents' experience

Not assessed

Staffing


Good

Quality measures


Improvement needed

January 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
November 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $451,000
Maximum DAP: $104.16

Room size: 16-18sqm
Maximum room occupancy: 1
Room description (as supplied):
Larger private rooms with ceiling fans, independently controlled air-conditioning and television coax. the entire area is air ambient controlled with sitting areas and dining room and is located in close proximity to the activity room, there is also a private laundry available for use by residents.
Single room + ensuite

Maximum RAD: $395,000
Maximum DAP: $91.23

Room size: 16sqm
Maximum room occupancy: 1
Room description (as supplied):
Single room with as private ensuite, the room has a bay window with garden views, ceiling fan, television coax and independently controlled air-conditioning
Single room + shared bathroom

Maximum RAD: $361,000
Maximum DAP: $83.38

Room size: 15sqm
Maximum room occupancy: 1
Room description (as supplied):
All rooms feature a bay window with garden views, independently controlled air conditioning, a ceiling fan, television coax and are located in close proximity to several sitting areas, lounge areas or dining areas.
Aged Care Home's description:

Resthaven on Quarry provides a friendly and secure environment where we take immense pride in caring for the well-being of our residents. As a locally owned and operated aged care facility in Mackay, we provide a personalised and compassionate approach to residential care. Our team is dedicated to creating a home-like atmosphere where we will: * Provide care that reflects an individual's preference. * Meet social, emotional, cultural and spiritual needs. * Create an environment where each resident feels supported, safe and comfortable. Our facility is staffed 24/7 with qualified professionals who together with a dedicated team of care and support staff ensure optimum care and services delivery. At Resthaven on Quarry, we are dedicated to providing compassionate residential care that nurtures the well-being of each individual. Our approach centres around a supportive community that offers comprehensive care around the clock. We pride ourselves on maintaining a high level of service where every resident feels valued and supported. Our rooms undergo continuous refurbishments to ensure comfort and safety, and we aim to enrich daily life with engaging activities designed to entertain and foster social connections. We invite you to discover the peace of mind that comes with knowing your loved ones are in caring hands. For more information, please call us on (07) 4942 4800.

Government funded:
Yes
Extra service provider:
Yes
Provider organisation:
Apollo Care Operations Pty Ltd Note for provider
Phone number:
07 4942 4800
Email address:
maryanne@roq.com.au

MAP
Resthaven On Quarry
10 Sands Terrace
NORTH MACKAY QLD 4740
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