The Bays Aged Care Facility

86 VICTORIA Street
HASTINGS VIC 3915
Ratings
Details
RATINGS
Overall rating


Good

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Good

Residents' experience


Good

Staffing


Good

Quality measures


Acceptable

February 2026
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
October 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
August 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
May 2025
Overall Not assessed
Compliance Not assessed
Residents'
experience
Staffing
Quality
measures
January 2025
Overall Not assessed
Compliance Not assessed
Residents'
experience
Staffing Not assessed
Quality
measures		 Not assessed
For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Shared room + shared bathroom

Maximum RAD: $1,239,000
Maximum DAP: $286.16

Room size: > 36.8 sq metres
Maximum room occupancy: 2
Room description (as supplied):
The suite comprising a shared bedroom (two beds with full robes and armchairs), lounge room, kitchenette and ensuite with easterly streetscape and internal courtyard views.
Single room + ensuite

Maximum RAD: $845,000
Maximum DAP: $195.16

Room size: 18.4 > 24.7 sq metres
Maximum room occupancy: 1
Room description (as supplied):
Standard rooms are light, spacious, furnished and include an ensuite.
Single room + no bathroom or ensuite

Maximum RAD: $845,000
Maximum DAP: $195.16

Room size: >22 sq metres
Maximum room occupancy: 1
Room description (as supplied):
The Premium rooms offer a spacious furnished room and ensuite with adequate space for additional equipment and staff.
Shared room + no bathroom or ensuite

Maximum RAD: $395,000
Maximum DAP: $91.23

Room size: > 19 sq metres
Maximum room occupancy: 2
Room description (as supplied):
The standard room option provides a shared bedroom, with access to shared bathroom facilities.
Aged Care Home's description:

The Bays Aged Care, as part of The Bays Healthcare Group, is a community owned, not for profit service. It is home to 75 residents, in a home like, friendly atmosphere where expert clinical care and lifestyle staff are committed to providing high quality care and life experience. Residents are encouraged to, and supported, to continue to enjoy activities of interest and to maintain their connections with the local community.

Government funded:
Yes
Extra service provider:
Yes
Website:
https://www.thebaysagedcare.org.au/
Provider organisation:
Apollo Care Operations Pty Ltd Note for provider
Phone number:
03 5979 0333
Email address:
juliedarcy@thebays.com.au
Contact web page:
https://www.thebays.com.au/contact-us/
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The Bays Aged Care Facility
86 VICTORIA Street
HASTINGS VIC 3915
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