Waterview Aged Care Facility

16 Cumberland Street
TERALBA NSW 2284
Ratings
Details
RATINGS
Overall rating


Acceptable

Reported: January 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Good

Residents' experience


Good

Staffing


Improvement needed

Quality measures


Acceptable

November 2024
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July 2024
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May 2024
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February 2024
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December 2023
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August 2023
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $533,000
Maximum DAP: $122.96

Room size: 18.64
Maximum room occupancy: 1
Room description (as supplied):
Private, comfortable single rooms with an ensuite bathroom. Some with lake views.
Single room + ensuite

Maximum RAD: $427,000
Maximum DAP: $98.5

Room size: 18.64
Maximum room occupancy: 1
Room description (as supplied):
Private, comfortable single rooms with an ensuite bathroom, with Opening windows.
Single room + ensuite

Maximum RAD: $373,000
Maximum DAP: $86.05

Room size: 17.4
Maximum room occupancy: 1
Room description (as supplied):
Private, comfortable single rooms with ensuite bathrooms. either with courtyard and or garden views, or balcony. Selected rooms in this category can be shared by a couple otherwise rooms are available for single use.
Single room + shared bathroom

Maximum RAD: $373,000
Maximum DAP: $86.05

Room size: 18.64
Maximum room occupancy: 1
Room description (as supplied):
Homely, welcoming rooms with external views and comfortable space for residents. Each suite has access to a shared external bathroom.
Single room + ensuite

Maximum RAD: $320,000
Maximum DAP: $73.82

Room size: 21.71
Maximum room occupancy: 1
Room description (as supplied):
Private, comfortable single rooms with an ensuite bathroom, balcony access from room and lake views.
Single room + ensuite

Maximum RAD: $294,000
Maximum DAP: $67.82

Room size: 20.65
Maximum room occupancy: 1
Room description (as supplied):
Private, comfortable single rooms with external views and an ensuite bathroom.
Shared room + no bathroom or ensuite

Maximum RAD: $267,000
Maximum DAP: $61.59

Room size: 18.64
Maximum room occupancy: 2
Room description (as supplied):
Homely, welcoming shared rooms with external views and comfortable space for two residents. Each shared suite has access to either an external bathroom or a shared ensuite.
Shared room + shared bathroom

Maximum RAD: $267,000
Maximum DAP: $61.59

Room size: 18.64
Maximum room occupancy: 2
Room description (as supplied):
Homely, welcoming shared rooms with external views and comfortable space for two residents. Each shared suite has access to either an external bathroom or a shared ensuite.
Shared room + shared bathroom

Maximum RAD: $267,000
Maximum DAP: $61.59

Room size: 25.65
Maximum room occupancy: 3
Room description (as supplied):
Homely, welcoming shared rooms with external views and comfortable space for three residents. Each shared suite has access to either an external bathroom or a shared ensuite.
Aged Care Home's description:

- Low care, high care, palliative care and respite care
- Additional hotel-type services available through Extra Services
- Safe, secure facility with spacious private and shared suites
- Bright, comfortable, home-like environment
- Stimulating lifestyle activities and entertainment

Ideally located in the quiet suburb of Teralba, Waterview Aged Care Facility offers high-quality, holistic care in a supportive and welcoming environment.

Experienced, dedicated staff work hard to enhance the lives of those in their care, focusing on the physical, psychological, emotional, spiritual, and lifestyle needs of all residents. Spacious, well-appointed suites and open-plan common areas ensure that all residents enjoy a comfortable living environment.

Every day is invigorated with a range of lifestyle activities and entertainment, including regular bus trips, concerts, exercises, arts & crafts, housie, playgroup, pet therapy and more

Services for particular needs:
Focus on socially and financially disadvantaged people, Special focus on people with a terminal illness
Government funded:
Yes
Extra service provider:
Yes
Website:
http://huntervalleycare.com.au/our-residences/waterview/
Provider organisation:
Hunter Valley Care Pty Ltd Note for provider
ABN 53000786934
Phone number:
+61240401911
Email address:
waterview@elss.com.au
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Waterview Aged Care Facility
16 Cumberland Street
TERALBA NSW 2284
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