Mercy Place Colac

83-99 Queen Street
COLAC VIC 3250
Ratings
Details
RATINGS
Overall rating


Acceptable

Reported: May 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Good

Residents' experience


Good

Staffing


Improvement needed

Quality measures


Improvement needed

January 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
November 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
July 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
May 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
February 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
December 2023
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $390,000
Maximum DAP: $83.13

Room size: 17 m2
Maximum room occupancy: 1
Room description (as supplied):
Savour the garden views and ample natural light in these highly sought-after Deluxe+ suites. These beautiful rooms have private ensuites as well as premium furniture and fittings including a wall-mounted TV in many of the rooms, drapes for added luxury, air conditioning and heating, and space for your personal treasures.
Single room + ensuite

Maximum RAD: $369,000
Maximum DAP: $78.65

Room size: 17 m2
Maximum room occupancy: 1
Room description (as supplied):
You will feel right at home in these Deluxe rooms, with a lovely outlook onto the gardens or courtyards and abundant natural light. The well-appointed, stylish rooms offer a private ensuite designed to maximise safety and independence, air conditioning and heating, built-in robes and a peaceful environment.
Single room + ensuite

Maximum RAD: $325,000
Maximum DAP: $69.27

Room size: 14 -16m2
Maximum room occupancy: 1
Room description (as supplied):
Our well-maintained Grande+ rooms offer a comfortable design with a private ensuite and high-quality furniture and fittings. With a built-in wardrobe offering plenty of space for your precious possessions, you’ll feel right at home.
Single room + ensuite

Maximum RAD: $304,000
Maximum DAP: $64.80

Room size: 14-16 m2
Maximum room occupancy: 1
Room description (as supplied):
Our well-maintained Grande rooms offer a cosy, comfortable design with a private ensuite and high- quality furniture and fittings.
Single room + ensuite

Maximum RAD: $282,000
Maximum DAP: $60.11

Room size: 14-16 m2
Maximum room occupancy: 1
Room description (as supplied):
Our cosy Classic+ rooms offer a comfortable design with a private ensuite and high quality furniture and fittings.
Single room + shared bathroom

Maximum RAD: $271,000
Maximum DAP: $57.76

Room size: 14-16 m2
Maximum room occupancy: 1
Room description (as supplied):
Our Classic rooms are perfect for couples, offer a comfortable design with shared ensuite and high-quality furniture and fittings.
Aged Care Home's description:

Minutes from the centre of town, Mercy Place Colac offers you a warm, welcoming home which fosters both independence and companionship.

Enjoy the comfort of bright rooms with ensuite facilities and a diverse menu of freshly cooked, nutritious meals that cater to specific dietary requirements. The residence is central to the surrounding aged care community, which includes 29 Independent Living Units.

Share quality time with family and friends in the communal lounge, activity or dining rooms or relax in our outdoor areas, the perfect setting for entertainment and leisure. When you need time to yourself, read a book in our library or visit our chapel for quiet reflection.

Our friendly and compassionate staff encourage you to continue to enjoy your favourite hobbies through our extensive program of lifestyle activities and social outings. Our goal is simple: to enable you to have the best day possible, each and every day.

Services for particular needs:
Caters for cultural, spiritual or ethical food requirements, Special focus on people with a terminal illness, Specific services for people with dementia
Government funded:
Yes
Extra service provider:
No
Website:
https://residential-care.mercyhealth.com.au/homes/aged-care-homes/mercy-place-colac/
Provider organisation:
Mercy Aged and Community Care Ltd Note for provider
ABN 77191901062
Phone number:
+61352335600
Email address:
mpenquiries@mercy.com.au
MAP
Mercy Place Colac
83-99 Queen Street
COLAC VIC 3250
Get directions