Helping Hand Aged Care - Mawson Lakes Facility

2-10 The Strand -
MAWSON LAKES SA 5095
RATINGS
Overall rating


Acceptable

Reported: July 2024 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Good

Residents' experience


Acceptable

Staffing


Improvement needed

Quality measures


Acceptable

May 2024
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February 2024
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experience
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December 2023
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August 2023
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measures
For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $584,000
Maximum DAP: $134.08

Room size: 24.8m2
Maximum room occupancy: 1
Room description (as supplied):
All superior single rooms at Helping Hand Mawson Lakes are spacious and offer natural light, with fabric curtains and carpet, and a private ensuite. They are comfortably furnished with electric king single beds, built-in wardrobes, lockable storage, telephone, and individually controlled air conditioning systems. There are connection points for a personal computer and a bar fridge. Rooms are equipped with Nurse Call points. Ensuites have a shower area, toilet and vanity, with space for aids or equipment. Most rooms overlook the landscaped courtyards or have direct access to outdoor areas. Residents are encouraged to make their room their own, to help feel at home.
Single room + ensuite

Maximum RAD: $563,000
Maximum DAP: $129.26

Room size: 18.6m2
Maximum room occupancy: 1
Room description (as supplied):
All deluxe single rooms at Helping Hand Mawson Lakes offer natural light, with fabric curtains and carpet, and a private ensuite. They are comfortably furnished with electric king single beds, built-in wardrobes, lockable storage, telephone, and individually controlled air conditioning systems. There are connection points for a personal computer and a bar fridge. Rooms are equipped with Nurse Call points. Ensuites have a shower area, toilet and vanity, with space for aids or equipment. Most rooms overlook the landscaped courtyards or have direct access to outdoor areas. Residents are encouraged to make their room their own, to help them feel at home.
Aged Care Home's description:

Helping Hand Mawson Lakes is a welcoming and friendly home, where residents can enjoy thoughtfully finished areas along with beautifully landscaped courtyards. The café, lifestyle team, volunteers, allied health team, BBQ area, gift shop, internet café, library and hair salon add to the friendly community at Mawson Lakes. All rooms are private, with a private ensuite; and the memory support unit offers specialised care for people living with dementia. All meals, including modified meals, are prepared fresh on site with seasonal menus overseen by a nutritionist and planned by Mawson Lakes’ chef. The home is centrally located in the heart of Mawson Lakes close to the main street shopping precinct and public transport.

Services for particular needs:
Caters for cultural, spiritual or ethical food requirements, Focus on socially and financially disadvantaged people, Special focus on people with a terminal illness, Specific services for ATSI people, Specific services for LGBTI people, Specific services for people with CALD backgrounds, Specific services for people with dementia, Specific services for veterans
Government funded:
Yes
Extra service provider:
No
Provider organisation:
Helping Hand Aged Care Inc Note for provider
ABN 19636743675
Phone number:
+611300653600
Email address:
admissions@helpinghand.org.au

LOCATION
Helping Hand Aged Care - Mawson Lakes Facility
2-10 The Strand -
MAWSON LAKES SA 5095
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