Arcare Helensvale St James

40-44 Helensvale Road
HELENSVALE QLD 4212
RATINGS
Overall rating


Good

Reported: November 2024 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Good

Residents' experience


Good

Staffing


Improvement needed

Quality measures


Good

July 2024
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May 2024
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February 2024
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December 2023
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August 2023
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Shared room + ensuite

Maximum RAD: $585,000
Maximum DAP: $134.95

Room size: 30.5sqm
Maximum room occupancy: 2
Room description (as supplied):
- Large private suites with: - Ensuite with shower - Telephone connection - Individual cooling - Balcony & courtyard access - Foxtel available
Single room + ensuite

Maximum RAD: $479,000
Maximum DAP: $110.5

Room size: 20.5sqm
Maximum room occupancy: 1
Room description (as supplied):
- Large private suites with: - Ensuite with shower - Telephone connection - Individual cooling - Balcony & courtyard access - Foxtel available
Single room + ensuite

Maximum RAD: $426,000
Maximum DAP: $98.27

Room size: 20sqm to 26sqm
Maximum room occupancy: 1
Room description (as supplied):
- Large private suites with: - Ensuite with shower - Telephone connection - Individual cooling - Balcony & courtyard access - Foxtel available
Shared room + ensuite

Maximum RAD: $293,000
Maximum DAP: $67.59

Room size: 30.5 sqm
Maximum room occupancy: 2
Room description (as supplied):
- Large private suites with: - Ensuite with shower - Telephone connection - Individual cooling - Balcony & courtyard access - Foxtel available
Aged Care Home's description:

- Major renovations in mid-2014
- 70 luxurious suites, most with a private ensuite
- 5-star hotel amenities, including a café and hair salon
- Permanent care
- 24 hour nursing and palliative care

Government funded:
Yes
Extra service provider:
No
Provider organisation:
Arcare Pty Ltd Note for provider
ABN 96443678906
Phone number:
+611300175014
Email address:
carli.smith@arcare.com.au

LOCATION
Arcare Helensvale St James
40-44 Helensvale Road
HELENSVALE QLD 4212
Get directions