Proserpine Nursing Home

42 Anzac Road
PROSERPINE QLD 4800
Ratings
Details
RATINGS
Overall rating


Good

Reported: February 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Acceptable

Staffing


Acceptable

Quality measures


Good

October 2025
Overall
Compliance
Residents'
experience
Staffing
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August 2025
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Residents'
experience
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May 2025
Overall
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Residents'
experience
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measures
January 2025
Overall
Compliance
Residents'
experience
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November 2024
Overall
Compliance
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experience
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July 2024
Overall
Compliance
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experience
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measures
For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $608,000
Maximum DAP: $132.59

Room size: Single Rms = 18.55 m2. Two couples Rms = 20.2 m2
Maximum room occupancy: 1
Room description (as supplied):
Proserpine Nursing Home (PNH) has 104 beds and 12 of these are dedicated to secure dementia care. The Home is established in the residential area of Proserpine and all shops and services are within 2 Km of the Home. The buildings are set around lawns and garden areas with a gazebo central to the main lifestyle activities area. Crystalbrook is a new wing opened in July 2012. It is a two story brick veneer building linked by an elevator and located at the eastern end of the facility. Two rooms are designed for couples and have privacy screens, a larger floor area and shared ensuite. Rooms have individually controlled reverse cycle air conditioning and ceiling fans. Each room has modern furnishings of a very high quality and in excellent condition, electric bed and bedside table, over bed dining table, vinyl flooring, generous space for wall hangings of your choice, built in wardrobes with ample hanging and storage space, and discretely placed ensuite doors. Each room has two ceiling ligh
Single room + ensuite

Maximum RAD: $553,000
Maximum DAP: $120.60

Room size: Single Rms = 20.74 m2. The couples Rm = 34.99 m2
Maximum room occupancy: 1
Room description (as supplied):
Proserpine Nursing Home (PNH) has 104 beds and 12 of these are dedicated to secure dementia care. The Home is established in the residential area of Proserpine and all shops and services are within 2 Km of the Home. The buildings are set around lawns and garden areas with a gazebo central to the main lifestyle activities area. The Tawvale Wing was established in February 2018. It is a single story brick veneer building connected to the original Whitsunday Wing and Hazelwood Hostel. This wing is located on the north side of the facility. One room is designed for a couple and has privacy screens, a larger floor area and shared ensuite. The rooms have generous sized outdoor patios, table and two chairs and room for pot plants. Rooms have individually controlled reverse cycle air conditioning and ceiling fans. Each room has modern furnishings of a very high quality and in excellent condition, electric bed and bedside table, over bed dining table, vinyl flooring, generous space for wall ha
Single room + ensuite

Maximum RAD: $387,000
Maximum DAP: $84.40

Room size: Single Rms = 13.7 m2
Maximum room occupancy: 1
Room description (as supplied):
Proserpine Nursing Home (PNH) has 104 beds and 12 of these are dedicated to secure dementia care. The Home is established in the residential area of Proserpine and all shops and services are within 2 Km of the Home. The buildings are set around lawns and garden areas with a gazebo central to the main lifestyle activities area. The Windermere Wing is dedicated to secure dementia care and was opened in 2003. The common areas of the wing were refurbished in 2013. It is a single story brick veneer building connected to the rest of the facility via enclosed and covered walkways. The wing is located at the southern side of the Home. All rooms have individually controlled reverse cycle air conditioning and a ceiling fan. Each room has furnishings of good quality and in good condition, electric bed and bedside table, over bed dining table, vinyl flooring, generous space for wall hangings of your choice, built in wardrobes with ample hanging and storage space, and discretely placed ensuite door
Single room + ensuite

Maximum RAD: $221,000
Maximum DAP: $48.20

Room size: Single Rms = 15 m2
Maximum room occupancy: 1
Room description (as supplied):
Proserpine Nursing Home (PNH) has 104 beds and 12 of these are dedicated to secure dementia care. The Home is established in the residential area of Proserpine and all shops and services are within 2 Km of the Home. The buildings are set around lawns and garden areas with a gazebo central to the main lifestyle activities area. Hazelwood House is designed for residents with lower care and mobility needs and was opened in 1990. It is a single story brick building connected to the rest of the facility via enclosed and covered walkways. The wing is located at the northern side of the Home. 8 of the rooms have a front and rear entrance opening onto covered concrete floored verandas with a grassed and garden area on the northern side. The remaining 4 rooms have a front door opening onto a concrete floored veranda and a garden area. All rooms have an individually controlled box air conditioner and a ceiling fan. Each room has furnishings of good quality and in good condition, electric bed and
Aged Care Home's description:

"Excellence in Professional Care"

Proserpine Nursing Home is committed to delivering premium quality aged care services to our residents and their families through continuous quality improvement, with a focus on consumer directed care.

The Proserpine Nursing Home has 103 beds, including 3 couple's rooms,12 secure dementia beds, and one respite bed.

Government funded:
Yes
Extra service provider:
Yes
Website:
https://pnhome.com.au
Provider organisation:
Proserpine Nursing Home Inc Note for provider
Phone number:
+61749452666
Email address:
admin@pnhome.com.au
MAP
Proserpine Nursing Home
42 Anzac Road
PROSERPINE QLD 4800
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