Lifeview The Willows

171-175 Jells Road
WHEELERS HILL VIC 3150
RATINGS
Overall rating


Acceptable

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Acceptable

Staffing


Acceptable

Quality measures


Improvement needed

February 2026
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October 2025
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August 2025
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May 2025
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January 2025
Overall Not assessed
Compliance
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experience
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Not assessed
November 2024
Overall
Compliance
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experience
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measures
For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $620,000
Maximum DAP: $143.19

Room size: Room size range from 14.6m2 - 19.34m2.
Maximum room occupancy: 1
Room description (as supplied):
Our single rooms are light and spacious and come equipped with private en suite bathroom, built-in wardrobe, lockable cupboard, overhead ceiling fan and hydronic heating. Each room has a comfy bed, bedside table, call bell, phone connection, power points, flat screen TV with Foxtel and Wi-Fi. Fresh linen is provided and each room is maintained by housekeeping. Lifeview The Willows is pet friendly.
Aged Care Home's description:

Residents of this well-appointed 60 bed home are spoilt for choice and quality.

All rooms are single with en suite have a flat screen digital TV, Foxtel and Wi-Fi.

There are three spacious dining rooms, cinema room, library and resource hub, resident laundry, community kitchen and resident's lounge.

Outside resident's can relax and socialise in one of three secure courtyards and take a stroll around the beautifully landscaped gardens.

There are BBQ facilities, water fountain and raised garden beds to indulge one's green thumb.

The Willows features Lifeview's small house model of care Home2Home. This relationship-based model, allows multi-skilled staff, to work with the same group of residents, all the time, enabling staff to spend more meaningful time within their household, creating better continuity of care and building on already established relationships.

Lifeview is Rainbow Tick accredited and LGBTI friendly for residents and staff. We are also pet friendly.

Government funded:
Yes
Extra service provider:
Yes
Provider organisation:
Farwell Nominees Pty Ltd Note for provider
Phone number:
+61395729600
Email address:
sjewell@lifeview.com.au

MAP
Lifeview The Willows
171-175 Jells Road
WHEELERS HILL VIC 3150
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