Lifeview The Willows

171-175 Jells Road
WHEELERS HILL VIC 3150
RATINGS
Overall rating

Not assessed

Reported: January 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Acceptable

Staffing


Improvement needed

Quality measures

Not assessed

November 2024
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July 2024
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May 2024
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February 2024
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December 2023
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August 2023
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $587,000
Maximum DAP: $135.41

Room size: Room size range from 14.6m2 - 19.34m2.
Maximum room occupancy: 1
Room description (as supplied):
Our single rooms are light and spacious and come equipped with private en suite bathroom, built-in wardrobe, lockable cupboard, overhead ceiling fan and hydronic heating. Each room has a comfy bed, bedside table, call bell, phone connection, power points, flat screen TV with Foxtel and Wi-Fi. Fresh linen is provided and each room is maintained by housekeeping. Lifeview The Willows is pet friendly.
Aged Care Home's description:

Residents of this well-appointed 60 bed home are spoilt for choice and quality.

All rooms are single with en suite have a flat screen digital TV, Foxtel and Wi-Fi.

There are three spacious dining rooms, cinema room, library and resource hub, resident laundry, community kitchen and resident's lounge.

Outside resident's can relax and socialise in one of three secure courtyards and take a stroll around the beautifully landscaped gardens.

There are BBQ facilities, water fountain and raised garden beds to indulge one's green thumb.

The Willows features Lifeview's small house model of care Home2Home. This relationship-based model, allows multi-skilled staff, to work with the same group of residents, all the time, enabling staff to spend more meaningful time within their household, creating better continuity of care and building on already established relationships.

Lifeview is Rainbow Tick accredited and LGBTI friendly for residents and staff. We are also pet friendly.

Services for particular needs:
Caters for cultural, spiritual or ethical food requirements, Focus on socially and financially disadvantaged people, Special focus on people with a terminal illness, Specific services for LGBTI people, Specific services for people with CALD backgrounds, Specific services for people with dementia, Specific services for veterans
Government funded:
Yes
Extra service provider:
No
Provider organisation:
Farwell Nominees Pty Ltd Note for provider
ABN 37089021303
Phone number:
+61395729600
Email address:
sjewell@lifeview.com.au

MAP
Lifeview The Willows
171-175 Jells Road
WHEELERS HILL VIC 3150
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