Bupa Ballina

148 North Creek Road
BALLINA NSW 2478
Ratings
Details
RATINGS
Overall rating


Acceptable

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Acceptable

Staffing


Improvement needed

Quality measures


Improvement needed

February 2026
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experience
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October 2025
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August 2025
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May 2025
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January 2025
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November 2024
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Compliance
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experience
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measures
For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $620,000
Maximum DAP: $143.19

Room size: 18.95
Maximum room occupancy: 1
Room description (as supplied):
Make yourself perfectly at home in this expansive 19 sqm private room with ensuite bathroom. Sliding doors open onto a covered patio area where you can sit back and relax with views of the surrounding greenery. The room has high quality furnishings including an adjustable bed, over-the-bed table, and a wardrobe and drawers for storage. Soft furnishings include curtains, blinds and bedding. The bathroom consists of a toilet, wash basin, shower, vanity cabinet and mirror. Residential amenities include an easy-to-use 24 hour nurse call system.
Single room + ensuite

Maximum RAD: $564,000
Maximum DAP: $130.26

Room size: 13.68
Maximum room occupancy: 1
Room description (as supplied):
This 14 sqm private room has homely touches with an ensuite bathroom. It boasts lots of natural light, and sliding doors open onto a covered patio area. The room features high quality furnishings including an adjustable bed, over-the-bed table, and a wardrobe and drawers for storage. Soft furnishings include curtains, blinds and bedding. The bathroom consists of a toilet, wash basin, shower, vanity cabinet and mirror. Residential amenities include an easy-to-use 24 hour nurse call system.
Single room + ensuite

Maximum RAD: $485,000
Maximum DAP: $112.02

Room size: 14.45
Maximum room occupancy: 1
Room description (as supplied):
This delightful 14 sqm private room with ensuite bathroom has beautiful views of the surrounding greenery. Modern and welcoming, the room has high quality furnishings including an adjustable bed, over-the-bed table, and a wardrobe and drawers for storage. Soft furnishings include curtains, blinds and bedding. The bathroom consists of a toilet, wash basin, shower, vanity cabinet and mirror. Residential amenities include an easy-to-use 24 hour nurse call system.
Shared room + ensuite

Maximum RAD: $361,000
Maximum DAP: $83.38

Room size: 24.99
Maximum room occupancy: 2
Room description (as supplied):
If you find comfort in the company of others, this 25 sqm room with ensuite, shared with one other person, is ideal. It features sliding doors that open onto a covered patio area and high quality furnishings including an adjustable bed, over-the-bed table, and a wardrobe and drawers for storage. Soft furnishings include curtains, blinds and bedding. Residential amenities include an easy-to-use 24 hour nurse call system.
Aged Care Home's description:

Welcome to Bupa Ballina. Our modern new care home is set in the scenic seaside town of Ballina on the North Coast of NSW.

Indoors, we have a delightful range of communal areas and activity rooms complete with tasteful decorations and windows that bring in plenty of natural light.

If you enjoy being outdoors, then we hope you'll feel right at home at Bupa Ballina. We have tropical landscaped gardens that make for ideal places to stroll through, morning or afternoon, and a covered courtyard area with seating and BBQ area for your enjoyment. You can also take pleasure in sitting and admiring the coloured birds in our small aviaries.

For more information, please visit our website www.bupa.com.au/aged-care/bupa-ballina

Government funded:
Yes
Extra service provider:
Yes
Website:
https://www.bupaagedcare.com.au/aged-care-homes/bupa-ballina
Provider organisation:
Bupa Aged Care Australia Pty Ltd Note for provider
Phone number:
+611800718336
Email address:
agedcare@bupa.com.au
MAP
Bupa Ballina
148 North Creek Road
BALLINA NSW 2478
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