Southern Cross Care Chinchilla - Illoura Village

22-30 Zeller Street
CHINCHILLA QLD 4413
Ratings
Details
RATINGS
Overall rating


Good

Reported: May 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Acceptable

Staffing


Acceptable

Quality measures


Acceptable

January 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
November 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
July 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
May 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
February 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
December 2023
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $390,000
Maximum DAP: $83.13

Room size: Minimum room size 19.75m2
Maximum room occupancy: 1
Room description (as supplied):
Calma Court rooms are more recent additions to the home. The rooms are a generous size, a private ensuite and offer good natural light and garden views. The rooms come furnished with an electric bed, bedside table with lockable drawer, built in wardrobe, nurse call system and reverse cycle air conditioning. Each room has telephone and television connection points. There is plenty of extra space for residents needing equipment to facilitate their care.
Single room + ensuite

Maximum RAD: $293,000
Maximum DAP: $62.45

Room size: Minimum room size 15.22m2
Maximum room occupancy: 1
Room description (as supplied):
The homely rooms in the Illoura wing have a private ensuite and come furnished with an electric bed, bedside table with lockable drawer, built in wardrobe, nurse call system and reverse cycle air conditioning. Each room has telephone and television connection points. There is also a small space that can be made into a kitchenette.
Shared room + shared bathroom

Maximum RAD: $282,000
Maximum DAP: $60.11

Room size: Minimum room size 29.97m2
Maximum room occupancy: 2
Room description (as supplied):
The Calma Court shared rooms are more recent additions to the home. The rooms are a generous size with a shared ensuite and offer good natural light and gardens views. The rooms come furnished with an electric bed, bedside table with lockable drawer, built in wardrobe, nurse call system and reverse cycle air conditioning. Each room has telephone and television connection points. There is plenty of extra space for residents needing equipment to facilitate their care.
Shared room + shared bathroom

Maximum RAD: $244,000
Maximum DAP: $52.01

Room size: Minimum room size 28.03m2
Maximum room occupancy: 2
Room description (as supplied):
The comfortable shared rooms in the Illoura wing provide a shared ensuite and come furnished with an electric bed, bedside table with lockable drawer, built in wardrobe, nurse call system and reverse cycle air conditioning. Suited for partners or friends to share, each room has telephone and television connection points. A small space that can be made into a kitchenette.
Aged Care Home's description:

This well-maintained facility, located on a generous parcel of land is a single-storey home of brick construction. There are a variety of large lounge and activity areas as well as smaller, more intimate spaces. Much of the facility is air-conditioned and the space flows towards the garden areas within and outside of the home. The residents have access to the on-site library, chapel, hairdressing salon and men's den. There is a secure memory support wing available to assist residents living with dementia, including a secure garden with exotic and native plants and raised vegetable gardens, growing pickable crops such as, peas, strawberries and cherry-tomatoes. The rural lifestyle is supported by the men's den for working on small projects and the animals on-site, including a fish pond, chicken coop and friendly dog currently sharing the home with the residents.

Services for particular needs:
Focus on socially and financially disadvantaged people, Special focus on people with a terminal illness, Specific services for people with dementia
Government funded:
Yes
Extra service provider:
No
Website:
https://sccqld.com.au/residential-care/chinchilla
Provider organisation:
Southern Cross Care (QLD) Ltd Note for provider
ABN 65104033471
Phone number:
+61746627182
Email address:
lance.payne@sccqld.com.au
MAP
Southern Cross Care Chinchilla - Illoura Village
22-30 Zeller Street
CHINCHILLA QLD 4413
Get directions