Bupa Willoughby

71-75 Sydney Street
WILLOUGHBY NSW 2068
RATINGS
Overall rating


Acceptable

Reported: November 2024 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Good

Residents' experience


Acceptable

Staffing


Improvement needed

Quality measures


Excellent

July 2024
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May 2024
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February 2024
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December 2023
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August 2023
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $1,309,000
Maximum DAP: $301.97

Room size: 35.9 sqm
Maximum room occupancy: 1
Room description (as supplied):
The Premium Suite is a luxurious 35.9m2 in size and includes an en-suite and separate living area. Situated on the second floor, the room has large windows that bring in lots of natural light and showcase the leafy views from outside. The room is private with a separate living area and own en-suite bathroom. Having a separate living area is a distinct characteristic of the room. This offers a unique space for a resident to relax, and a space where a resident can invite their family and friends to join them in the comfort and privacy of their own room. The Premium Suite has high quality furnishings that include a bed, chair, an over the bed table, storage of a wardrobe, drawers; and soft furnishing such as curtains and bedding. Bathroom amenities consist of a toilet, wash basin, shower and mirror. Other special amenities of the Premium Suite include air conditioning for heating and cooling; and entertainment and communication facilities of a flat screen TV and telephone.
Single room + ensuite

Maximum RAD: $1,037,000
Maximum DAP: $239.22

Room size: 21sqm
Maximum room occupancy: 1
Room description (as supplied):
The Premium room includes an en-suite bathroom and is 21 sqm in size. The room has high quality furnishings that include a bed, chair, an over the bed table, storage of a wardrobe, drawers; and soft furnishings such as curtains and bedding. Bathroom amenities consist of a toilet, wash basin, shower and mirror. Other special amenities of the Premium room include air conditioning for heating and cooling; and entertainment and communication facilities of a flat screen TV and telephone. The Premium rooms on the ground floor of the home have internal doors leading from the room onto a shared veranda. The Premium rooms on the top floor of the home have internal doors leading onto a private balcony.
Single room + ensuite

Maximum RAD: $904,000
Maximum DAP: $208.54

Room size: 21sqm
Maximum room occupancy: 1
Room description (as supplied):
The 21 sqm Classic room includes an en-suite bathroom and provides single room accommodation. The Classic room has high quality furnishings that include a bed, chair, an over the bed table, storage of a wardrobe, drawers; and soft furnishings such as curtains and bedding. Bathroom amenities consist of a toilet, wash basin, shower and mirror. Other special amenities of the room include air conditioning for heating and cooling; and entertainment and communication facilities of a flat screen TV and telephone.
Single room + ensuite

Maximum RAD: $798,000
Maximum DAP: $184.09

Room size: 16.74
Maximum room occupancy: 1
Room description (as supplied):
If you enjoy being outdoors, then you will love this 17 sqm private ensuite room. This modern, welcoming room opens onto a balcony or veranda, where you can relax and admire the beautiful garden views. High quality furnishings include an adjustable bed, chair, an over-the-bed table, storage of a wardrobe and drawers and soft furnishings like curtains and bedding. The bathroom consists of a toilet, wash basin, shower and mirror. Residential amenities include an easy-to-use 24 hour nurse call system.
Single room + ensuite

Maximum RAD: $639,000
Maximum DAP: $147.41

Room size: 16.6
Maximum room occupancy: 1
Room description (as supplied):
This delightful 17 sqm private room with ensuite bathroom overlooks our charming courtyard. Modern and welcoming, the room features high quality furnishings including an adjustable bed, arm chair, an over-the-bed table, storage of a wardrobe and drawers and soft furnishings like curtains and bedding. The bathroom consists of a toilet, wash basin, shower and mirror. Residential amenities include access to a registered nurse 24 hours a day, and an easy-to-use nurse call system
Aged Care Home's description:

Discover the charming Bupa Willoughby, a modern care home set in a lush, leafy suburb on the Lower North Shore of Sydney. You’ll be close to the local community with neighbouring; school, church, parks, Chatswood shopping precinct, local shops and transport links nearby.

Outdoors we’re surrounded by landscaped gardens and a large internal courtyard with raised garden beds, outdoor furniture and BBQ area.

As you step inside, you will find communal areas tastefully decorated with beautiful artwork and furnishings.

At this home we have Sapphire Services, an additional services package to enable residents to regularly receive a variety of entertainment, dining and wellbeing services, to add more choice to your days.

We provide peace of mind with 24 hour nursing care and an in-home Bupa GP.

Please visit our website for more information.

Services for particular needs:
Special focus on people with a terminal illness, Specific services for people with dementia
Government funded:
Yes
Extra service provider:
No
Provider organisation:
Bupa Aged Care Australia Pty Ltd Note for provider
ABN 74082931575
Phone number:
+611800718336
Email address:
agedcare@bupa.com.au

LOCATION
Bupa Willoughby
71-75 Sydney Street
WILLOUGHBY NSW 2068
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