Southern Cross Care Tenison Goulburn Residential Aged Care

19 Upper Sterne Street
GOULBURN NSW 2580
RATINGS
Overall rating


Excellent

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Good

Staffing


Excellent

Quality measures


Good

February 2026
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October 2025
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August 2025
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May 2025
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January 2025
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November 2024
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $423,000
Maximum DAP: $97.70

Room size: 28
Maximum room occupancy: 1
Room description (as supplied):
The 30 rooms of the facility are set around delightful courtyards, offering a high level of comfort and amenity to all residents. All rooms (28 square metres) have ensuites (6 square metres) and views across the gardens. Each room is provided with fans, heaters, telephone and television points. All single bedrooms rooms include built-in robes and are furnished with an electric high/low bed in each room. Floors are either carpeted or covered with a cushioned, non-slip vinyl. Ensuites include shower, vanity unit, toilet and grab rails, and are tiled. A nurse call device is located in both the bedroom and ensuite bathroom for residents' safety. All rooms have fire sprinklers. All rooms have a view of either Rocky Hill, gardens, lawn areas, courtyards or street view with beautiful trees.
Aged Care Home's description:

Southern Cross Tenison Apartments is a residential aged care facility offering an enhanced lifestyle in a relaxed community environment. Our facility is set on generous grounds, fronting a tree-lined street and just a short drive from the main shopping centre.

The apartments are set around delightful courtyards, offering a high level of comfort and amenity to all residents. All rooms have views across the gardens and include fans, heaters and private en-suites. Additionally staff are on duty at all times to provide care and assistance to our residents.

All our common areas are air conditioned. Our residents are able to access the in-house activities including, exercise programs, bingo and a visiting hairdresser. Christian worship services are also held in the Chapel on a weekly basis.

The facility has recently been extended with the addition of 20 new apartments. Ten of the apartments have been reserved to meet the needs of older people with special needs.

Government funded:
Yes
Extra service provider:
Yes
Provider organisation:
Southern Cross Care (NSW & ACT) Limited Note for provider
Phone number:
+611800632314
Email address:
customerservice@sccliving.org.au

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Southern Cross Care Tenison Goulburn Residential Aged Care
19 Upper Sterne Street
GOULBURN NSW 2580
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