New Auckland Place

18 Wicks Street
NEW AUCKLAND QLD 4680
RATINGS
Overall rating


Good

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Good

Staffing


Improvement needed

Quality measures


Acceptable

February 2026
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October 2025
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August 2025
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May 2025
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January 2025
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November 2024
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $620,000
Maximum DAP: $143.19

Room size: 15 m2
Maximum room occupancy: 1
Room description (as supplied):
Spacious private suites with 5m2 ensuite. Professionally designed interiors, built-in robes and bedside drawers.
Single room + ensuite

Maximum RAD: $564,000
Maximum DAP: $130.26

Room size: 15m2
Maximum room occupancy: 1
Room description (as supplied):
Spacious single room with a 5m2 ensuite, professionally designed interiors, built in robes and bedside drawers.
Single room + ensuite

Maximum RAD: $507,000
Maximum DAP: $117.10

Room size: 15m2
Maximum room occupancy: 1
Room description (as supplied):
Spacious single room with a 5m2 private ensuite, professionally designed interiors, built in robes and bedside drawers.
Aged Care Home's description:

Welcome to a new era in aged care living.

New Auckland Place was built in 2010 with the vision to create a home-like aged care facility with the features of a modern hotel. Our philosophy has always been about providing a caring and entertaining environment for our residents and families. Our friendly onsite management team are always available to answer your questions.

What makes us different?
-Registered Nurse coverage 24/7
-First class facilities; modern accommodation and design
-Award winning lifestyle's programs
-Continuity of care; we have a high component of core staff
-All meals are prepared fresh by our onsite kitchen
-Informative and transparent environment; residents and families are kept up to date.

Our Vision:
-Provide local communities with an aged care home that challenges the myths surrounding aged care
-Encourage resident independence and quality of life
-Provide holistic care

Government funded:
Yes
Extra service provider:
Yes
Provider organisation:
Johnson Stenner Aged Care Pty Limited Note for provider
Phone number:
+61749789000
Email address:
info@newaucklandplace.com.au

MAP
New Auckland Place
18 Wicks Street
NEW AUCKLAND QLD 4680
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