Heiden Park Lodge

16 Matthews Street
CARRAMAR NSW 2163
RATINGS
Overall rating


Good

Reported: May 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Acceptable

Staffing


Acceptable

Quality measures


Good

January 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
November 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
July 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
May 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
February 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
December 2023
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $488,000
Maximum DAP: $104.02

Room size: 17 m2
Maximum room occupancy: 1
Room description (as supplied):
Resident rooms are spacious single rooms with lots of natural light and all have an ensuite bathroom. All rooms have Questek nurse call buttons and dementia monitoring system ensuring that staff assistance is readily on hand. All rooms are equipped with electric floorline beds and comfortable mattresses as well as bedside tables which can be locked to provide security for your valuables. A comfortable arm chair is also provided in each room. Each resident's room has reverse cycle air conditioning. All rooms have built in wardrobes and feature garden views.
Aged Care Home's description:

The peaceful and welcoming environment at Heiden Park Lodge makes it a popular aged care choice for people in the western Sydney area. Here you will find a professional and highly experienced aged care team that is passionate about creating a home-like environment and delivering quality aged care and support services. This spacious aged care facility offers modern facilities for 85 aged care residents and is beautifully styled and decorated with gorgeous furnishings including a stimulating and secure environment in our Carinya Wing for residents with dementia and wandering tendencies. Our Goff Wing is dedicated to our Asian residents and is carefully decorated within that culture and our menu and activity program is culturally specific. Common areas include spacious dining and lounge areas where residents and their visitors can relax and chat, a café and welcoming courtyards that are the perfect spot for an al fresco catch-up with family and friends. All bedrooms feature an ensuite.

Services for particular needs:
Focus on socially and financially disadvantaged people, Specific services for people with CALD backgrounds, Specific services for people with dementia
Government funded:
Yes
Extra service provider:
No
Provider organisation:
United Protestant Association of NSW Limited Note for provider
ABN 71050057620
Phone number:
+61281979325
Email address:
heiden@sydney.upa.org.au

MAP
Heiden Park Lodge
16 Matthews Street
CARRAMAR NSW 2163
Get directions