Estia Health Healesville

27 Smith Street
HEALESVILLE VIC 3777
Ratings
Details
RATINGS
Overall rating


Acceptable

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Good

Residents' experience


Good

Staffing


Improvement needed

Quality measures


Improvement needed

February 2026
Overall Not assessed
Compliance Not assessed
Residents'
experience
Staffing
Quality
measures
January 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
November 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $620,000
Maximum DAP: $143.19

Room size: 17
Maximum room occupancy: 1
Room description (as supplied):
Spacious room with the ability to bring Items of furniture from home that can help personalise a resident’s room, enhance their comfort, and make them feel more at ease in their new home.
Single room + ensuite

Maximum RAD: $479,000
Maximum DAP: $110.63

Room size: 17m2
Maximum room occupancy: 1
Room description (as supplied):
Spacious room with the ability to bring Items of furniture from home that can help personalise a resident's room, enhance their comfort, and make them feel more at ease in their new home.
Single room + shared bathroom

Maximum RAD: $451,000
Maximum DAP: $104.16

Room size: 17m2
Maximum room occupancy: 1
Room description (as supplied):
Single/shared ensuite - Built-in wardrobes - Beds that adjust to your individual requirements - Call-bells to alert staff that you require attention are available in each room beside the bed, the toilet and the shower. The facility is air-conditioned and centrally-heated for residents comfort.
Single room + shared bathroom

Maximum RAD: $366,000
Maximum DAP: $84.53

Room size: 17m2
Maximum room occupancy: 1
Room description (as supplied):
Single/shared ensuite - Built-in wardrobes - Beds that adjust to your individual requirements - Call-bells to alert staff that you require attention are available in each room beside the bed, the toilet and the shower. The facility is air-conditioned and centrally-heated for residents comfort.
Aged Care Home's description:

Estia Health Healesville captures the essence of country living with exceptional aged care Located in the heart of Victoria’s celebrated wine country, our highly-qualified care team delivers 24-hour care tailored to individual needs. Each resident receives a personalised care plan developed in close consultation with families and regularly reviewed by our clinical team. Modern, spacious rooms feature private ensuite bathrooms and views of either our gardens or the surrounding landscapes. Our home includes multiple outdoor areas designed for different purposes, sheltered courtyards for alfresco dining, vegetable and flower gardens, and comfortable seating areas positioned to enjoy the abundant birdlife. Residents enjoy a lifestyle inspired by Healesville’s rural character. Our calendar includes regular winery visits, local produce tastings and connections with the Yarra Valley’s vibrant arts scene. Live entertainment, music therapy and cultural programs are complemented by peaceful activities like gardening, crafts and gentle walks through our gardens.

Government funded:
Yes
Extra service provider:
Yes
Website:
https://www.estiahealth.com.au/our-homes/vic-melbourne/healesville/
Provider organisation:
Estia Investments Pty Ltd Note for provider
Phone number:
03 5962 6628
Contact web page:
https://www.estiahealth.com.au/our-homes/vic-melbourne/healesville/
MAP
Estia Health Healesville
27 Smith Street
HEALESVILLE VIC 3777
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