Uniting Hawkesbury Richmond

23-25 Chapel Street
RICHMOND NSW 2753
RATINGS
Overall rating


Good

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Acceptable

Staffing


Acceptable

Quality measures


Acceptable

February 2026
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October 2025
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August 2025
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May 2025
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January 2025
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November 2024
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $675,000
Maximum DAP: $155.90

Room size: Approximately 18-21m2
Maximum room occupancy: 1
Room description (as supplied):
Our Comfort Living Room at Uniting Hawkesbury Richmond has been designed for privacy. The room offers home comforts including a bed, bedside table, traditional furnishings and fittings, personal storage and a private ensuite. All of these rooms are in excellent condition and are well lit with gorgeous views of Pugh's Lagoon and the Blue Mountains.
Single room + ensuite

Maximum RAD: $620,000
Maximum DAP: $143.19

Room size: Approximately 15-24m2
Maximum room occupancy: 1
Room description (as supplied):
Our Comfort Living Room at Uniting Hawkesbury Richmond has been designed for privacy. The room offers home comforts including a bed, bedside table, traditional furnishings and fittings, personal storage and a private ensuite. All of these rooms are in excellent condition and are well lit with views across the garden or courtyard areas.
Aged Care Home's description:

Situated on the edge of a lagoon in the peaceful town of Richmond, Uniting Hawkesbury is a compassionate aged care home. Our staff warmly welcome you with round-the-clock peace of mind, and care, tailored to your needs. As much as possible, we empower you to shape your daily life here as you wish. This flexible approach allows us to respect and honour your wishes, without compromising on your quality of care.
In February 2020, the Commission raised a number of areas where Hawkesbury needed to improve in order to fully comply with standards and requirements. These areas included; better matching our staffing to resident need, and, improving our complaint/feedback mechanisms and assessment/care planning processes. Since that time, we have worked hard to implement a continuous improvement plan. We are confident that we are addressing all concerns and with the full implementation of our improvement plan we will be able to demonstrate full compliance with all standards and requirements.

Government funded:
Yes
Extra service provider:
Yes
Provider organisation:
The Uniting Church in Australia Property Trust (NSW) Note for provider
Phone number:
+611800864846
Email address:
ask@uniting.org

MAP
Uniting Hawkesbury Richmond
23-25 Chapel Street
RICHMOND NSW 2753
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