Arcare Helensvale

103 Lindfield Road
HELENSVALE QLD 4212
Ratings
Details
RATINGS
Overall rating


Good

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Good

Staffing


Acceptable

Quality measures


Excellent

February 2026
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experience
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October 2025
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experience
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August 2025
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May 2025
Overall
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January 2025
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November 2024
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $620,000
Maximum DAP: $143.19

Room size: 24.5sqm
Maximum room occupancy: 1
Room description (as supplied):
- Large private suites with: - Ensuite with shower - Flat screen television available - Telephone connection - Foxtel available - Individual cooling - Balcony & courtyard access
Single room + ensuite

Maximum RAD: $564,000
Maximum DAP: $130.26

Room size: 19.5 sqm
Maximum room occupancy: 1
Room description (as supplied):
Premiere extra service suites are spacious, lighted-filled with access via a sliding door to a wide verandah/balcony opening to a lush tropical courtyard garden. The suites are superior standard with a private ensuite and furnished with high quality aged care-specific furniture including a leather recliner and modern matching furniture, a ceiling fan, an ample wardrobe, individually controlled air conditioning and a flat screen television with Foxtel channels. Residents are welcome to decorate their own suite as they wish. Please contact Arcare for more details on 1300 272 273.
Single room + ensuite

Maximum RAD: $535,000
Maximum DAP: $123.56

Room size: 24.5sqm
Maximum room occupancy: 1
Room description (as supplied):
- Large private suites with: - Ensuite with shower - Flat screen television available - Telephone connection - Foxtel available - Individual cooling - Balcony & courtyard access
Single room + ensuite

Maximum RAD: $451,000
Maximum DAP: $104.16

Room size: 20 sqm
Maximum room occupancy: 1
Room description (as supplied):
The Deluxe extra service category offers spacious, lighted-filled suites with access via a sliding door to a wide verandah/balcony opening views of the neighbourhood. The suites are superior standard with a private ensuite and furnished with high quality aged care-specific furniture including a leather recliner and modern matching furniture, an ample wardrobe, a ceiling fan, individually controlled air conditioning and a flat screen television with Foxtel channels. Residents are welcome to decorate their own suite. Please contact Arcare for more details on 1300 272 273
Aged Care Home's description:

- 72 luxurious single suites, each with a private ensuite
- 5-star hotel amenities, including a café and hair salon
- Permanent care
- 24 hour nursing and palliative care

Government funded:
Yes
Extra service provider:
Yes
Website:
https://arcare.com.au/residence-locations/helensvale
Provider organisation:
Arcare Pty Ltd Note for provider
Phone number:
+611300175014
Email address:
carli.smith@arcare.com.au
MAP
Arcare Helensvale
103 Lindfield Road
HELENSVALE QLD 4212
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