The Good Shepherd Nursing Home

565 University Road
Annandale QLD 4814
Ratings
Details
RATINGS
Overall rating


Good

Reported: May 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Good

Staffing


Improvement needed

Quality measures


Excellent

January 2025
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experience
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November 2024
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July 2024
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May 2024
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February 2024
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December 2023
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $515,000
Maximum DAP: $109.77

Room size: large
Maximum room occupancy: 1
Room description (as supplied):
All large private single rooms with ensuite and kitchenettes Spectacular river views Quality home style furnishing and fittings private patios Air conditioners individually temperature controlled
Single room + ensuite

Maximum RAD: $488,000
Maximum DAP: $104.02

Room size: large
Maximum room occupancy: 1
Room description (as supplied):
Large private single rooms with ensuite and kitchenettes Quality home style furnishings and fittings Spectacular garden views Private patio/porch
Single room + ensuite

Maximum RAD: $461,000
Maximum DAP: $98.26

Room size: 6700 x 3750
Maximum room occupancy: 1
Room description (as supplied):
Located on the 1st floor of the newly constructed Pinnacles House. Featuring large, bright and airy rooms with views.
Single room + ensuite

Maximum RAD: $434,000
Maximum DAP: $92.51

Room size: 6700 x 3750
Maximum room occupancy: 1
Room description (as supplied):
Located on the Ground floor of the newly constructed Pinnacles House. Featuring large, bright and airy rooms with views.
Shared room + no bathroom or ensuite

Maximum RAD: $358,000
Maximum DAP: $76.31

Room size: Spacious
Maximum room occupancy: 2
Room description (as supplied):
Well maintained rooms with comfortable furnishings and access to communal lounge and dining areas. *Secure Dementia Support rooms available
Single room + ensuite

Maximum RAD: $358,000
Maximum DAP: $76.31

Room size: Spacious
Maximum room occupancy: 1
Room description (as supplied):
Spacious, modern, bright and airy single rooms with Ensuite or Shared Bathrooms.
Single room + no bathroom or ensuite

Maximum RAD: $266,000
Maximum DAP: $56.70

Room size: 15-17
Maximum room occupancy: 1
Room description (as supplied):
Standard single room with Ensuite
Shared room + shared bathroom

Maximum RAD: $266,000
Maximum DAP: $56.70

Room size: 15-17
Maximum room occupancy: 2
Room description (as supplied):
Spacious, modern, bright and airy twin share rooms with Ensuites.
Shared room + no bathroom or ensuite

Maximum RAD: $217,000
Maximum DAP: $46.25

Room size: 22-26
Maximum room occupancy: 3
Room description (as supplied):
Three person share rooms with shared bathroom facilities.
Shared room + no bathroom or ensuite

Maximum RAD: $217,000
Maximum DAP: $46.25

Room size: 15-17
Maximum room occupancy: 2
Room description (as supplied):
Standard single room with Ensuite
Aged Care Home's description:

The Good Shepherd Home is surrounded by the beautiful Palmetum Botanical Gardens and faces the picturesque Ross River in Townsville. The Home has a solid reputation in the community and is designed to offer a broad range of accommodation options for 240 residents.

Services for particular needs:
Caters for cultural, spiritual or ethical food requirements, Focus on socially and financially disadvantaged people, Special focus on people with a terminal illness, Specific services for people with CALD backgrounds, Specific services for people with dementia, Specific services for veterans
Government funded:
Yes
Extra service provider:
Yes
Website:
https://thegoodshepherdhome.com.au
Provider organisation:
The Good Shepherd Limited Note for provider
ABN 33905968697
Phone number:
+61747729900
Email address:
dbuffey@tgsh.org.au
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The Good Shepherd Nursing Home
565 University Road
Annandale QLD 4814
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