The Good Shepherd Nursing Home

565 University Road
ANNANDALE QLD 4814
Ratings
Details
RATINGS
Overall rating


Good

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Good

Staffing


Good

Quality measures


Acceptable

February 2026
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
October 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
August 2025
Overall Not assessed
Compliance
Residents'
experience
Staffing Not assessed
Quality
measures
May 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
January 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
November 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $535,000
Maximum DAP: $123.56

Room size: large
Maximum room occupancy: 1
Room description (as supplied):
All large private single rooms with ensuite and kitchenettes Spectacular river views Quality home style furnishing and fittings private patios Air conditioners individually temperature controlled
Single room + ensuite

Maximum RAD: $507,000
Maximum DAP: $117.10

Room size: large
Maximum room occupancy: 1
Room description (as supplied):
Large private single rooms with ensuite and kitchenettes Quality home style furnishings and fittings Spectacular garden views Private patio/porch
Single room + ensuite

Maximum RAD: $479,000
Maximum DAP: $110.63

Room size: 6700 x 3750
Maximum room occupancy: 1
Room description (as supplied):
Located on the 1st floor of the newly constructed Pinnacles House. Featuring large, bright and airy rooms with views.
Single room + ensuite

Maximum RAD: $451,000
Maximum DAP: $104.16

Room size: 6700 x 3750
Maximum room occupancy: 1
Room description (as supplied):
Located on the Ground floor of the newly constructed Pinnacles House. Featuring large, bright and airy rooms with views.
Shared room + no bathroom or ensuite

Maximum RAD: $372,000
Maximum DAP: $85.92

Room size: Spacious
Maximum room occupancy: 2
Room description (as supplied):
Well maintained rooms with comfortable furnishings and access to communal lounge and dining areas. *Secure Dementia Support rooms available
Single room + ensuite

Maximum RAD: $372,000
Maximum DAP: $85.92

Room size: Spacious
Maximum room occupancy: 1
Room description (as supplied):
Spacious, modern, bright and airy single rooms with Ensuite or Shared Bathrooms.
Single room + no bathroom or ensuite

Maximum RAD: $276,000
Maximum DAP: $63.74

Room size: 15-17
Maximum room occupancy: 1
Room description (as supplied):
Standard single room with Ensuite
Shared room + shared bathroom

Maximum RAD: $276,000
Maximum DAP: $63.74

Room size: 15-17
Maximum room occupancy: 2
Room description (as supplied):
Spacious, modern, bright and airy twin share rooms with Ensuites.
Shared room + no bathroom or ensuite

Maximum RAD: $226,000
Maximum DAP: $52.20

Room size: 22-26
Maximum room occupancy: 3
Room description (as supplied):
Three person share rooms with shared bathroom facilities.
Shared room + no bathroom or ensuite

Maximum RAD: $226,000
Maximum DAP: $52.20

Room size: 15-17
Maximum room occupancy: 2
Room description (as supplied):
Standard single room with Ensuite
Aged Care Home's description:

The Good Shepherd Home is surrounded by the beautiful Palmetum Botanical Gardens and faces the picturesque Ross River in Townsville. The Home has a solid reputation in the community and is designed to offer a broad range of accommodation options for 240 residents.

Government funded:
Yes
Extra service provider:
Yes
Website:
https://thegoodshepherdhome.com.au
Provider organisation:
The Good Shepherd Limited Note for provider
Phone number:
+61747729900
Email address:
dbuffey@tgsh.org.au
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The Good Shepherd Nursing Home
565 University Road
ANNANDALE QLD 4814
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