Mercy Place Warrnambool

16 Hopetoun Road
WARRNAMBOOL VIC 3280
Ratings
Details
RATINGS
Overall rating


Good

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Acceptable

Staffing


Excellent

Quality measures


Improvement needed

February 2026
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October 2025
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August 2025
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May 2025
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January 2025
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November 2024
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $507,000
Maximum DAP: $117.10

Room size: 20 m2
Maximum room occupancy: 1
Room description (as supplied):
If you value a bit of extra space and natural light, secure one of just two Deluxe+ rooms located in Coolock Court and Frayne. The spacious rooms are stylishly designed with private ensuites and high quality furniture, and one of the rooms overlooks the neighbouring school’s agricultural program.
Single room + ensuite

Maximum RAD: $473,000
Maximum DAP: $109.24

Room size: 17-20m2
Maximum room occupancy: 1
Room description (as supplied):
Located in the newer part of the home, these sumptuous Deluxe rooms offer pleasant views across the surrounding neighbourhood and our pretty courtyards. Relish the generous storage space and your own wall-mounted flat screen TV, air conditioning and heating and private ensuite.
Single room + ensuite

Maximum RAD: $451,000
Maximum DAP: $104.16

Room size: 17m2
Maximum room occupancy: 1
Room description (as supplied):
These charming Grande rooms in Maguire Hall, McAuley House and Frayne Terrace are lovingly maintained and many have a sunny outlook onto a courtyard or the surrounding neighbourhood. Savour your own private ensuite, air conditioning and heating and built-in wardrobe with ample storage space.
Single room + ensuite

Maximum RAD: $406,000
Maximum DAP: $93.77

Room size: 17m2
Maximum room occupancy: 1
Room description (as supplied):
Our Classic rooms offer a contemporary and stylish design with a private ensuite and high-quality furniture and fittings including a wall-mounted flat screen TV, air conditioning and heating. With a built-in wardrobe, there’s plenty of space to store your belongings. Rooms 4, 6, 8 and 10 have shared ensuites, offering the perfect solution for couples or friends.
Aged Care Home's description:

We are offering two weeks free respite when you book three weeks, (1 week requires payment), until Sunday 31 July 2022. Conditions apply. Email mpenquiries@mercy.com.au or call us on 1300 189 675.

At Mercy Place Warrnambool, you’ll find caring staff, friendly faces and support to live life your way.

You’ll discover an environment designed to keep you engaged, connected and living life to the full. Try your hand at art, cooking or gardening activities, or simply sit back with a cup of tea and have a chat at the café; it’s your choice.

Our caring staff offer a vibrant social schedule with weekly roasts, bingo, billiards competitions, art classes, visits from local entertainers and bus outings. You’re also welcome to share quality time with family and friends in the communal lounge areas and gardens.

Government funded:
Yes
Extra service provider:
Yes
Website:
https://residential-care.mercyhealth.com.au/homes/aged-care-homes/mercy-place-warrnambool
Provider organisation:
Mercy Aged and Community Care Ltd Note for provider
Phone number:
+61419560043
Email address:
mpenquiries@mercy.com.au
MAP
Mercy Place Warrnambool
16 Hopetoun Road
WARRNAMBOOL VIC 3280
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