Torbay

43 Exeter Street
TORQUAY QLD 4655
Ratings
Details
RATINGS
Overall rating


Good

Reported: January 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Good

Residents' experience


Excellent

Staffing


Good

Quality measures


Acceptable

November 2024
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experience
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July 2024
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experience
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May 2024
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February 2024
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December 2023
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August 2023
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $533,000
Maximum DAP: $122.96

Room size: 15
Maximum room occupancy: 1
Room description (as supplied):
Catering for those with high care needs in a spacious and private setting. Newly refurbished with new bathrooms and sliding doors looking out to a rainforest setting.
Single room + shared bathroom

Maximum RAD: $480,000
Maximum DAP: $110.73

Room size: 18
Maximum room occupancy: 1
Room description (as supplied):
Each room has its own balcony overlooking gardens. Large rooms with new fittings.
Single room + no bathroom or ensuite

Maximum RAD: $427,000
Maximum DAP: $98.5

Room size: 14.1
Maximum room occupancy: 1
Room description (as supplied):
Specialist High Care catering to residents with advanced dementia in a secure and safe environment. An outdoor area is provided for residents enjoyment.
Single room + ensuite

Maximum RAD: $421,000
Maximum DAP: $97.12

Room size: 24
Maximum room occupancy: 1
Room description (as supplied):
Modern, single rooms with a private ensuite. Each room is furnished with electric bed, lockable storage, chair and plenty of cupboard space. Large rooms means that personal items can be used to make the room feel like home.
Single room + shared bathroom

Maximum RAD: $400,000
Maximum DAP: $92.27

Room size: 16
Maximum room occupancy: 1
Room description (as supplied):
Modern, single rooms with shared bathroom between 2 rooms. Each room is furnished with electric bed, lockable storage, chair and plenty of cupboard space. Large rooms means that personal items can be used to make the room feel like home.
Single room + ensuite

Maximum RAD: $400,000
Maximum DAP: $92.27

Room size: 16
Maximum room occupancy: 1
Room description (as supplied):
This area has been specially designed for people affected by dementia. The rooms have been designed to highlight areas of importance and to avoid confusion. This area has been newly refurbished and designed to ensure that the transition to aged care is not a daunting experience. The rooms are private with their own bathroom with full access to gardens. The area is discreetly secure while still giving residents access to outdoor areas with freedom to move within the area without the feeling of being enclosed.
Single room + ensuite

Maximum RAD: $373,000
Maximum DAP: $86.05

Room size: 15
Maximum room occupancy: 1
Room description (as supplied):
To be provided
Single room + ensuite

Maximum RAD: $315,000
Maximum DAP: $72.67

Room size: 16
Maximum room occupancy: 1
Room description (as supplied):
Lower Care hostel style in blocks of up to 10 rooms. 1 common area in each block. Single rooms with your own private ensuite. These rooms are tailored for the more independent lifestyle while still having access to 24/7 care. They are set amongst beautiful gardens.
Aged Care Home's description:

TORBAY is a group of ordinary Australians caring for each other, providing an active and enjoyable life for the newly retired and caring and supporting the older and frailer members of our community.

Leaving your own home and moving to a new environment is a big step but we have being assisting people since 1977 to make the move so we are experienced in ensuring that you feel welcome, secure and content in your new home.

Services for particular needs:
Focus on socially and financially disadvantaged people, Special focus on people with a terminal illness, Specific services for LGBTI people, Specific services for people with CALD backgrounds, Specific services for people with dementia, Specific services for veterans
Government funded:
Yes
Extra service provider:
No
Website:
http://www.torbay.org.au
Provider organisation:
Torbay Lifestyles and Care Limited Note for provider
ABN 33010200567
Phone number:
+61741250800
Email address:
admin@torbay.org.au
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Torbay
43 Exeter Street
TORQUAY QLD 4655
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