Hailey House Hostel

703 NORMAN Street
BALLARAT NORTH VIC 3350
RATINGS
Overall rating


Good

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Acceptable

Staffing


Good

Quality measures


Acceptable

February 2026
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October 2025
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August 2025
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May 2025
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January 2025
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November 2024
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $609,000
Maximum DAP: $140.65

Room size: From 17.5 m2
Maximum room occupancy: 1
Room description (as supplied):
This is a large single room with an ensuite bathroom. The room is at least 21 square meters in size. The room has good quality furnishings and floor coverings.
Single room + ensuite

Maximum RAD: $592,000
Maximum DAP: $136.73

Room size: From 21 m2
Maximum room occupancy: 1
Room description (as supplied):
This is a large single room. The room is at least 21 square meters in size. There is an ensuite bathroom. The room had good quality furnishings and floor coverings.
Aged Care Home's description:

Hailey House is a 60¿bed facility located at 703 Norman Street, Ballarat North.Hailey House is a modern light filled facility on beautifully maintained grounds. The facility boasts a wide sun filled glass entrance and attractive wide corridors to welcome residents and guests alike. It is close to shops with public transport at the front entrance.The facility consists of three houses; each containing 20 good sized single rooms with private ensuites, built¿in wardrobes, a beautiful bay window and a delightful garden view. Residents are encouraged to personalise their space with soft furnishings, photographs, mementos and small furniture items. All rooms have access to telephone lines and television antenna.Each house boasts a spacious lounge with flat screen television and DVD player, kitchen and restaurant style dining area and a lovely sunroom that can be used for family meals.Residents and families are able to access the gardens

Government funded:
Yes
Extra service provider:
Yes
Provider organisation:
Grampians Health Note for provider
Phone number:
+61353203620
Email address:
ballaratagedcare@bhs.org.au

MAP
Hailey House Hostel
703 NORMAN Street
BALLARAT NORTH VIC 3350
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