Palm Lake Care Toowoomba

149 Hogg Street
CRANLEY QLD 4350
RATINGS
Overall rating


Acceptable

Reported: May 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Acceptable

Residents' experience


Acceptable

Staffing


Excellent

Quality measures


Acceptable

February 2026
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October 2025
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August 2025
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May 2025
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January 2025
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November 2024
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $620,000
Maximum DAP: $143.19

Room size: 30 square metres
Maximum room occupancy: 1
Room description (as supplied):
Palm Lake Care Toowoomba Single Suites with private ensuite are positioned throughout the community. Suites are appointed with built in cabinetry, wall mounted television, refrigerator, direct dial telephone (call charges apply), individually controlled air conditioning, 24 hr call bell system, and private access to outdoors allowing fresh air to circulate. The latest European designed and manufactured fully electric bed allows residents and carers to alleviate pressure areas at the push of a button. Independent living at Palm Lake Resort for over 50s is available onsite. Residential, Respite, Specialist Dementia and Palliative Care plus independent living on site.
Aged Care Home's description:

Open November 2020 is our latest family owned and operated Aged Caring Community, right next door to our spectacular Toowoomba Palm Lake Resort.
Outfitted with the latest in luxury personal suites, Palm Lake Care Toowoomba will feature a host of community inspired facilities, including a cinema, multiple lounge and dining areas, a café, activities rooms, salon and lush gardens.
Toowoomba will offer a more intimate living arrangement in five smaller community wings with their own lounges, as well as a planned specialised Memory Support Unit, all spread gracefully over one level with plenty of outdoor courtyard access for each resident.

Suites will be available for singles and couples. Government funded applications welcome. Apply now.

Government funded:
Yes
Extra service provider:
Yes
Provider organisation:
Palm Lake Care Operations Pty Ltd Note for provider
Phone number:
+611800246677
Email address:
caresolutions@palmlake.com.au

MAP
Palm Lake Care Toowoomba
149 Hogg Street
CRANLEY QLD 4350
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