Harbour Quays Residential Aged Care

36 Compass Drive
BIGGERA WATERS QLD 4216
Ratings
Details
RATINGS
Overall rating


Excellent

Reported: October 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Excellent

Staffing


Good

Quality measures


Excellent

August 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
May 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
January 2025
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
November 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
July 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
May 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Shared room + ensuite

Maximum RAD: $1,165,000
Maximum DAP: $242.89

Room size: 74-79 square metres including ensuite and balcony
Maximum room occupancy: 2
Room description (as supplied):
- Large double room with ensuite and superior outlook - State-of-the-art electric bed - Telephone connection - Individual cooling - Private balcony - Foxtel available - Flat screen television
Shared room + ensuite

Maximum RAD: $920,000
Maximum DAP: $191.81

Room size: 63-67 square metres including ensuite and balcony
Maximum room occupancy: 2
Room description (as supplied):
- Large double room with larger ensuite - Wheelchair friendly - State-of-the-art electric bed - Telephone connection - Individual cooling - Private balcony - Foxtel available - Flat screen television
Shared room + ensuite

Maximum RAD: $920,000
Maximum DAP: $191.81

Room size: 55-67 square metres including ensuite and balcony
Maximum room occupancy: 2
Room description (as supplied):
- Large double room with ensuite - State-of-the-art electric bed - Telephone connection - Individual cooling - Private balcony - Foxtel available - Flat screen television
Shared room + ensuite

Maximum RAD: $736,000
Maximum DAP: $153.45

Room size: 35 square metres including ensuite and balcony
Maximum room occupancy: 2
Room description (as supplied):
- Large double room with ensuite with canal views - Dementia specific wing - State-of-the-art electric bed - Telephone connection - Individual cooling - Private balcony - Foxtel available - Flat screen television
Single room + ensuite

Maximum RAD: $736,000
Maximum DAP: $153.45

Room size: 31 square metres including ensuite and balcony
Maximum room occupancy: 1
Room description (as supplied):
- Standard private suite with ensuite on club floor - Superior courtyard views - State-of-the-art electric bed - Telephone connection - Individual cooling - Private balcony - Foxtel available - Flat screen television
Single room + ensuite

Maximum RAD: $608,000
Maximum DAP: $126.76

Room size: 31-35 square metres including ensuite and balcony
Maximum room occupancy: 1
Room description (as supplied):
- Standard private suite with ensuite - State-of-the-art electric bed - Telephone connection - Individual cooling - Private balcony - Foxtel available - Flat screen television
Shared room + ensuite

Maximum RAD: $608,000
Maximum DAP: $126.76

Room size: 32-40 square metres including ensuite and balcony
Maximum room occupancy: 2
Room description (as supplied):
- Large double room with ensuite - Dementia specific ward - State-of-the-art electric bed - Telephone connection - Individual cooling - Private balcony - Foxtel available - Flat screen television
Aged Care Home's description:

• Built May 2017
• 75 luxurious single suites, each with private ensuite and balcony
• 28 spacious double suites, each with private ensuite, balcony and kitchenette
• Specialised dementia care
• 24 hour nursing and palliative care

Services for particular needs:
Focus on socially and financially disadvantaged people, Specific services for people with dementia, Specific services for veterans
Government funded:
Yes
Extra service provider:
No
Website:
https://hqac.com.au
Provider organisation:
Provectus Care Pty Limited Note for provider
ABN 27105655034
Phone number:
+61756553200
Email address:
fm@hqac.com.au
MAP
Harbour Quays Residential Aged Care
36 Compass Drive
BIGGERA WATERS QLD 4216
Get directions