Estia Health Encounter Bay

150 BAY Road
ENCOUNTER BAY SA 5211
Ratings
Details
RATINGS
Overall rating


Good

Reported: February 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Acceptable

Staffing


Improvement needed

Quality measures


Good

October 2025
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August 2025
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May 2025
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January 2025
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November 2024
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $470,000
Maximum DAP: $102.50

Room size: 18
Maximum room occupancy: 1
Room description (as supplied):
Private rooms at Estia Health Encounter Bay are light-filled and spacious, with adjustable bed, generous built-in wardrobe with lockable drawer, chest of drawers, reverse cycle air conditioning (some with ceiling fans), bar heating, call-bell, and television and telephone connections. Ensuites include open shower (with ample space for supportive equipment), exhaust fan, vanity and automatic sensor lighting. Each room has sliding doors leading out onto a landscaped courtyard.
Single room + ensuite

Maximum RAD: $442,000
Maximum DAP: $96.39

Room size: 19.5
Maximum room occupancy: 1
Room description (as supplied):
Private rooms at Estia Health Encounter Bay are light-filled and spacious, with adjustable bed, generous built-in wardrobe with lockable drawer, chest of drawers, ducted air conditioning, floor heating, call-bell, and television and telephone connections. Ensuites include open shower (with ample space for supportive equipment), exhaust fan, vanity and automatic sensor lighting. Each room has views of the garden, courtyard or bushland setting through bay windows.
Shared room + ensuite

Maximum RAD: $354,000
Maximum DAP: $77.20

Room size: Approx 18 sqm
Maximum room occupancy: 2
Room description (as supplied):
Shared rooms at Estia Health Encounter Bay are light-filled and spacious, with adjustable beds, generous built-in wardrobe with lockable drawer, chest of drawers, reverse cycle air conditioning (some with ceiling fans), bar heating, call-bell, and television and telephone connections. Each room has sliding doors leading out onto a landscaped courtyard. Ensuites include open shower (with ample space for supportive equipment), exhaust fan, vanity and automatic sensor lighting.
Aged Care Home's description:

From the manicured gardens outside to the elegant décor within, Estia Health Encounter Bay is a charming resort-style residence renowned for its genuine comfort and calm.
Open and spacious living areas combine with outdoor courtyards and gardens to provide residents, their friends and families with comfortable places to relax, meet and enjoy companionship.
Equipped with stylish contemporary amenities and facilities, the home places a notable emphasis on quality care and wellbeing for all residents.

Government funded:
Yes
Extra service provider:
Yes
Website:
https://www.estiahealth.com.au/our-homes/sa-adelaide/encounter-bay
Provider organisation:
Estia Investments Pty Ltd Note for provider
Phone number:
+61885525100
Email address:
admissions@estiahealth.com.au
MAP
Estia Health Encounter Bay
150 BAY Road
ENCOUNTER BAY SA 5211
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