Helping Hand Aged Care - Lightsview

1 East Parkway
LIGHTSVIEW SA 5085
RATINGS
Overall rating


Good

Reported: July 2024 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Good

Staffing


Improvement needed

Quality measures


Good

May 2024
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February 2024
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December 2023
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August 2023
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $690,000
Maximum DAP: $158.42

Room size: 23m2
Maximum room occupancy: 1
Room description (as supplied):
All superior single rooms at Helping Hand Lightsview are spacious and offer natural light via large windows, with quality fabric curtains and carpet, and a private ensuite. They are comfortably furnished with electric beds, pressure relieving mattresses, built-in wardrobes, lockable storage, telephone, shelving and individually controlled air conditioning systems. There are connection points for a personal computer and a bar fridge. Rooms are equipped with Nurse Call points and wide doors while ensuites have a shower area, toilet and vanity, with space for aids or equipment. Most rooms overlook the landscaped gardens and courtyards. Residents are encouraged to make their room their own, to help them feel at home.
Single room + ensuite

Maximum RAD: $616,000
Maximum DAP: $141.43

Room size: 17.5m2
Maximum room occupancy: 1
Room description (as supplied):
All deluxe rooms at Helping Hand Lightsview offer natural light via large windows with quality fabric curtains and carpet, and a private ensuite. They are comfortably furnished with electric beds, pressure relieving mattresses, built-in wardrobes, lockable storage, telephone and individually controlled air conditioning systems. There are connection points for a personal computer and a bar fridge. Rooms are equipped with Nurse Call points and wide doors while ensuites have a shower area, toilet and vanity, with space for aids or equipment. Most rooms overlook the landscaped gardens and courtyards. Residents are encouraged to make their room their own, to help them feel at home.
Aged Care Home's description:

Helping Hand Lightsview offers modern and contemporary facilities and amenities over two levels, with landscaped courtyards and skyline views from the balconies. Lightsview is a welcoming and friendly community where residents enjoy thoughtfully furnished areas, with large windows making the most of the natural light. The café, lifestyle team, volunteers, allied health team, chapel, internet café, library and hair salon add to the friendly community at Lightsview. All rooms are private, with a private ensuite; and the memory support unit offers specialised care for people living with dementia. All meals, including modified meals, are prepared fresh on site with seasonal menus overseen by a nutritionist and planned by Lightsview’s chef. Located centrally in Lightsview with convenient access to local shops, health care facilities and public transport.

Services for particular needs:
Care leavers, Caters for cultural, spiritual or ethical food requirements, Focus on socially and financially disadvantaged people, Parents separated from their children by forced adoption or removal, Special focus on people with a terminal illness, Specific services for ATSI people, Specific services for LGBTI people, Specific services for people with CALD backgrounds, Specific services for people with dementia, Specific services for veterans
Government funded:
Yes
Extra service provider:
Yes
Provider organisation:
Helping Hand Aged Care Inc Note for provider
ABN 19636743675
Phone number:
+611300653600
Email address:
admissions@helpinghand.org.au

LOCATION
Helping Hand Aged Care - Lightsview
1 East Parkway
LIGHTSVIEW SA 5085
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