Borella House

333 Borella Road
ALBURY NSW 2640
RATINGS
Overall rating


Good

Reported: August 2026 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Good

Staffing


Improvement needed

Quality measures


Acceptable

May 2026
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February 2026
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October 2025
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August 2025
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May 2025
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January 2025
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November 2024
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DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $575,000
Maximum DAP: $132.80

Room size: These rooms are 25.33m²
Maximum room occupancy: 1
Room description (as supplied):
The room is private with its own ensuite bathroom and includes:• Electric high/low bed• Bedside table with lockable drawer• Lounge chair• Built in wardrobe• Reverse cycle air conditioning• Nurse call button• Television outlet
Single room + ensuite

Maximum RAD: $575,000
Maximum DAP: $132.80

Room size: These rooms are 18.75m²
Maximum room occupancy: 1
Room description (as supplied):
The room is private with its own ensuite bathroom: • Electric high/low bed • Bedside table with lockable drawer • Lounge chair • Built in wardrobe • Reverse cycle air conditioning • Nurse call button • Television outlet
Single room + ensuite

Maximum RAD: $525,000
Maximum DAP: $121.25

Room size: The rooms are 18.75m²
Maximum room occupancy: 1
Room description (as supplied):
The room is private with its own ensuite bathroom: • Electric high/low bed • Bedside table with lockable drawer • Lounge chair • Built in wardrobe • Reverse cycle air conditioning • Nurse call button • Television outlet
Shared room + ensuite

Maximum RAD: $375,000
Maximum DAP: $86.61

Room size: These rooms are 31.72m²
Room description (as supplied):
The room is for two people with its own ensuite and includes: • Electric high/low bed • Bedside table with lockable drawer • Lounge chair • Built in wardrobe • Reverse cycle air conditioning • Nurse call button • Television outlet
Aged Care Home overview:

Borella House is an integral part of the local community, offering a relaxed and welcoming atmosphere that helps create a great sense of community and belonging for residents, families and staff. Situated just off the Hume Highway in East Albury, it is close to the centre of Albury and Albury Base Hospital, with easy access to services, shopping and travel. The home offers 64 single rooms with personal ensuites, all air conditioned, each with secure access to either a private balcony or garden terrace. A full range of care supports ageing in place, so residents can remain here as their lives and needs change. Healthy meals are cooked onsite, and laundry, housekeeping and personal care services are provided by trained, caring staff who aim to keep the homely environment friendly, safe and fun. A diverse activities program includes group exercises, newspaper readings and discussions, quizzes, bingo, walking, entertainment, crafts, choir, scenic drives and bus trips to the city, parks and shopping centres. Services also include chaplaincy support, church services, regular visits from healthcare professionals, library services and a hairdresser. Respecting the beliefs, backgrounds, customs and interests of all residents, Borella House is a place where everybody is welcome. It is accredited by the Australian Aged Care Quality and Safety Commission.

Government funded:
Yes
Extra service provider:
No
Provider organisation:
The Churches of Christ Property Trust Note for provider
Phone number:
+61260570700
Email address:
nicole.waite@freshhopecare.org.au

MAP
Borella House
333 Borella Road
ALBURY NSW 2640
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