Malvern East Horizons Care Community

1A The Avenue
MALVERN EAST VIC 3145
Ratings
Details
RATINGS
Overall rating

Not assessed

Reported: May 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance

Not assessed

Residents' experience


Acceptable

Staffing


Improvement needed

Quality measures


Acceptable

January 2025
Overall Not assessed
Compliance Not assessed
Residents'
experience
Staffing Not assessed
Quality
measures		 Not assessed
May 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
February 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
December 2023
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $1,625,000
Maximum DAP: $346.37

Room size: 43.2-71.5 m2
Maximum room occupancy: 1
Room description (as supplied):
All rooms at BlueCross Cresthaven come with a range of furniture and amenities to ensure your comfort. This includes a height adjustable king single bed, built-in wardrobe, bedside table, comfortable armchair, individual climate control, remote privacy screens, plus a wall-mounted smart TV for your entertainment. We encourage all residents to bring special items from home to personalise your space.
Single room + ensuite

Maximum RAD: $1,084,000
Maximum DAP: $231.06

Room size: 47.4-50.8 m2
Maximum room occupancy: 1
Room description (as supplied):
All rooms at BlueCross Cresthaven come with a range of furniture and amenities to ensure your comfort. This includes a height adjustable king single bed, built-in wardrobe, bedside table, comfortable armchair, individual climate control, remote privacy screens, plus a wall-mounted smart TV for your entertainment. We encourage all residents to bring special items from home to personalise your space.
Single room + ensuite

Maximum RAD: $959,000
Maximum DAP: $204.41

Room size: 24.8-36.3 m2
Maximum room occupancy: 1
Room description (as supplied):
All rooms at BlueCross Cresthaven come with a range of furniture and amenities to ensure your comfort. This includes a height adjustable king single bed, built-in wardrobe, bedside table, comfortable armchair, individual climate control, remote privacy screens, plus a wall-mounted smart TV for your entertainment. We encourage all residents to bring special items from home to personalise your space.
Single room + ensuite

Maximum RAD: $862,000
Maximum DAP: $183.74

Room size: 23.7-29.9 m2
Maximum room occupancy: 1
Room description (as supplied):
All rooms at BlueCross Cresthaven come with a range of furniture and amenities to ensure your comfort. This includes a height adjustable king single bed, built-in wardrobe, bedside table, comfortable armchair, individual climate control, remote privacy screens, plus a wall-mounted smart TV for your entertainment. We encourage all residents to bring special items from home to personalise your space.
Single room + ensuite

Maximum RAD: $596,000
Maximum DAP: $127.04

Room size: 12.4-22.0 m2
Maximum room occupancy: 1
Room description (as supplied):
Superior courtyard view rooms feature a bay window with a view of the private garden and fountain or courtyard. They also provide all the furnishings and amenities of a Standard room.
Aged Care Home's description:

Malvern East Horizons (formerly BlueCross Cresthaven) is a luxurious and welcoming Care Community set in a quiet residential suburb, surrounded by leafy neighbourhood parks. Our Care Community is designed to offer the best in residential aged care, providing a warm and friendly environment with the highest standards of support. With a focus on personalised care, we ensure every detail of your daily life is considered, helping you feel at home and supported to live your best life. Our team of registered nurses provides 24/7 care, and our experienced leadership ensures compassionate and professional support across a range of services, including residential aged care, respite, dementia, and palliative care. At Malvern East Horizons, you’ll enjoy a variety of activities and spaces designed for relaxation and connection. Whether it’s a coffee in our on-site café, a book in our library, or a stroll in our beautiful gardens, there’s always something to enjoy. We offer a range of engaging activities, from gardening and cooking to art, music, and social outings, allowing you to continue exploring your passions, either independently or with others.

Government funded:
Yes
Extra service provider:
No
Website:
https://www.opalhealthcare.com.au/residential-aged-care/malvern-east-horizons
Provider organisation:
DPG Services Pty Ltd Note for provider
Phone number:
03 9834 4900
Contact web page:
https://www.opalhealthcare.com.au/contact-us
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Malvern East Horizons Care Community
1A The Avenue
MALVERN EAST VIC 3145
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