Surrey Hills Gardens Care Community

9-17 Broughton Road
SURREY HILLS VIC 3127
Ratings
Details
RATINGS
Overall rating

Not assessed

Reported: May 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance

Not assessed

Residents' experience

Not assessed

Staffing


Acceptable

Quality measures


Acceptable

May 2024
Overall
Compliance
Residents'
experience
Staffing
Quality
measures
February 2024
Overall
Compliance
Residents'
experience
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December 2023
Overall
Compliance
Residents'
experience
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measures
For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $851,000
Maximum DAP: $181.39

Room size: 19-40 m2
Maximum room occupancy: 1
Room description (as supplied):
All rooms at BlueCross Broughtonlea come with a range of furniture and amenities to ensure your comfort. This includes a height adjustable single bed, built-in wardrobe, bedside table, comfortable armchair, hydronic heating, reverse cycle air-conditioning plus a wall-mounted TV for your entertainment. We encourage all residents to bring special items from home to personalise your space. These spacious rooms include an additional lounge room for your comfort, as well as private access to a courtyard or balcony. The views overlook the landscaped gardens or courtyards.
Single room + ensuite

Maximum RAD: $705,000
Maximum DAP: $150.27

Room size: 15.8-30.3 m2
Maximum room occupancy: 1
Room description (as supplied):
All rooms at BlueCross Broughtonlea come with a range of furniture and amenities to ensure your comfort. This includes a height adjustable single bed, built-in wardrobe, bedside table, comfortable armchair, hydronic heating, a wall-mounted TV for your entertainment. We encourage all residents to bring special items from home to personalise your space. Superior rooms offer a choice of either additional space or private courtyard or balcony access, with views to surrounding gardens, courtyards and the Surrey Hills neighbourhood.
Single room + ensuite

Maximum RAD: $596,000
Maximum DAP: $127.04

Room size: 22.1-25.2 m2
Maximum room occupancy: 1
Room description (as supplied):
Larger Superior rooms at Broughtonlea have garden views and open onto a cosy communal lounge area. They are generously sized and offer the same amenities and furnishings as a Standard room. This room is a large room ideal for a single person or couple wishing to remain living together.
Single room + ensuite

Maximum RAD: $569,000
Maximum DAP: $121.28

Room size: 14.8-30.3 m2
Maximum room occupancy: 1
Room description (as supplied):
All rooms at BlueCross Broughtonlea come with a range of furniture and amenities to ensure your comfort. This includes a height adjustable single bed, built-in wardrobe, bedside table, comfortable armchair, hydronic heating, a wall-mounted TV for your entertainment. We encourage all residents to bring special items from home to personalise your space. Our Classic rooms provide a comfortable space to call your own, some feature balconies or direct courtyard access, and offer views to surrounding gardens, courtyards and the Surrey Hills neighbourhood.
Single room + ensuite

Maximum RAD: $542,000
Maximum DAP: $115.53

Room size: 14.8-15.2 m2
Maximum room occupancy: 1
Room description (as supplied):
Broughtonlea's Standard rooms are located on the ground floor. They have views of the balcony or surrounding gardens and may have access to the secure side garden. There is space for residents to bring their cherished belongings such as a favourite armchair, dressing table and other memorabilia. Each room offers the same amenities and furnishings as a Standard Twin Share room.
Shared room + shared bathroom

Maximum RAD: $434,000
Maximum DAP: $92.51

Room size: 24.4-34.9 m2
Maximum room occupancy: 2
Room description (as supplied):
Standard Twin Share rooms at Broughtonlea are located on levels 1 and 2. They may have views of the surrounding trees or courtyards and some have private access to the balconies. Residents can personalise the space with items from home. Each room has custom-made furniture, a height adjustable bed, a bedside table, a built-in wardrobe, a dining chair, hydronic heating, reverse cycle air conditioning, telephone and television connection points, a wall-mounted television and a shared ensuite.
Aged Care Home's description:

Set on one and a half acres of beautifully landscaped gardens in Surrey Hills, just 11km east of Melbourne’s CBD, Surrey Hills Gardens Care Community (formerly BlueCross Broughtonlea) offers a cosmopolitan lifestyle with the warmth and comfort of home. With gracious exteriors and well-appointed interiors, our Care Community features a spacious piano lounge, open-plan living areas, and landscaped courtyards, terraces, and balconies, providing the perfect spaces for relaxation and connection with nature. Our Care Community provides compassionate, personalised care with registered nurses onsite 24/7 and a dedicated wellbeing team. We offer residential aged care, respite, dementia, and palliative care, with access to primary and allied health services, including physiotherapy. Surrey Hills Gardens features modern single rooms with private ensuites, a library, a café with barista-style coffee, a gym, and a hair and beauty salon. Residents can enjoy social activities, music, art, entertainment, and cultural events, fostering a vibrant and connected community. With seasonal menus, pet-friendly spaces, and regular bus outings, there’s something for everyone to enjoy.

Government funded:
Yes
Extra service provider:
No
Website:
https://www.opalhealthcare.com.au/residential-aged-care/surrey-hills-gardens
Provider organisation:
DPG Services Pty Ltd Note for provider
Phone number:
03 9856 0999
Contact web page:
https://www.opalhealthcare.com.au/contact-us
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Surrey Hills Gardens Care Community
9-17 Broughton Road
SURREY HILLS VIC 3127
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