Mercy Aged Care Services (Singleton)

24 Combo Lane
SINGLETON NSW 2330
Ratings
Details
RATINGS
Overall rating


Good

Reported: January 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Good

Staffing


Acceptable

Quality measures


Excellent

November 2024
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July 2024
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May 2024
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February 2024
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December 2023
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August 2023
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Shared room + no bathroom or ensuite

Maximum RAD: $587,000
Maximum DAP: $135.41

Room size: 18
Maximum room occupancy: 2
Room description (as supplied):
Recently refurbished, each bed area has built in wardrobe and personal set of drawers with close & easy access to disability friendly bathrooms near the bedrooms. Light, bright and airy rooms with divider curtains to maintain privacy. Electric adjustable beds, air conditioning and ceiling fans.
Single room + ensuite

Maximum RAD: $587,000
Maximum DAP: $135.41

Room size: 24
Maximum room occupancy: 1
Room description (as supplied):
Our Low Care rooms are tastefully decorated, with quality soft furnishings and carpet. All have large built in wardrobes and accessible ensuites. The rooms are spacious, with room for both a bed and sitting / television or dining area if desired, and each room has access to an indoor balcony.
Single room + no bathroom or ensuite

Maximum RAD: $587,000
Maximum DAP: $135.41

Room size: 10.5
Maximum room occupancy: 1
Room description (as supplied):
Recently refurbished, each single room has built in wardrobes and personal set of drawers with close & easy access to disability friendly bathrooms. Light, bright and airy rooms, with electric adjustable beds, air conditioning and ceiling fans.
Shared room + no bathroom or ensuite

Maximum RAD: $373,000
Maximum DAP: $86.05

Room size: 30.75
Maximum room occupancy: 4
Room description (as supplied):
Recently refurbished, each bed area has built in wardrobe and personal set of drawers with close & easy access to disability friendly bathrooms. Light, bright and airy rooms with divider curtains to maintain privacy. Electric adjustable beds, air conditioning and ceiling fans.
Aged Care Home's description:

Mercy Services Singleton Residential can accommodate up to 44 people catering for all levels of need.Registered Nurses are on duty 24 hours a day, providing holistic care specific to the preferences of each resident and their representative(s).Meals are freshly prepared in our kitchen each day with special needs such as diabetes, dairy intolerance, religious & cultural beliefs etc. always taken into consideration. Residents can choose to eat in their room or join others in the dining room.Our in-house laundry staff care for each residents personal clothing with special attention.You can choose from a number of room types depending on your interests, finances and the availability at the time:single room with private bathroom and an enclosed balcony,single room,two bed rooms andfour bed rooms.Many of our residents choose to participate in the daily activities within the facility and often enjoy having their morning and afternoon tea in the combined dining areas with the other residents.

Government funded:
Yes
Extra service provider:
No
Provider organisation:
Mercy Services Note for provider
ABN 34095335309
Phone number:
+61265722499
Email address:
leesa.bigham@mercyservices.org.au
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Mercy Aged Care Services (Singleton)
24 Combo Lane
SINGLETON NSW 2330
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