*** Please note this facility is now closed. ***

Mercy Aged Care Services (Singleton)

24 Combo Lane
SINGLETON NSW 2330
Ratings
Details
RATINGS
Overall rating


Good

Reported: January 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Good

Staffing


Acceptable

Quality measures


Excellent

November 2024
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July 2024
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May 2024
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February 2024
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December 2023
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Shared room + no bathroom or ensuite

Maximum RAD: $596,000
Maximum DAP: $127.04

Room size: 18
Maximum room occupancy: 2
Room description (as supplied):
Recently refurbished, each bed area has built in wardrobe and personal set of drawers with close & easy access to disability friendly bathrooms near the bedrooms. Light, bright and airy rooms with divider curtains to maintain privacy. Electric adjustable beds, air conditioning and ceiling fans.
Single room + ensuite

Maximum RAD: $596,000
Maximum DAP: $127.04

Room size: 24
Maximum room occupancy: 1
Room description (as supplied):
Our Low Care rooms are tastefully decorated, with quality soft furnishings and carpet. All have large built in wardrobes and accessible ensuites. The rooms are spacious, with room for both a bed and sitting / television or dining area if desired, and each room has access to an indoor balcony.
Single room + no bathroom or ensuite

Maximum RAD: $596,000
Maximum DAP: $127.04

Room size: 10.5
Maximum room occupancy: 1
Room description (as supplied):
Recently refurbished, each single room has built in wardrobes and personal set of drawers with close & easy access to disability friendly bathrooms. Light, bright and airy rooms, with electric adjustable beds, air conditioning and ceiling fans.
Shared room + no bathroom or ensuite

Maximum RAD: $380,000
Maximum DAP: $81.00

Room size: 30.75
Maximum room occupancy: 4
Room description (as supplied):
Recently refurbished, each bed area has built in wardrobe and personal set of drawers with close & easy access to disability friendly bathrooms. Light, bright and airy rooms with divider curtains to maintain privacy. Electric adjustable beds, air conditioning and ceiling fans.
Aged Care Home's description:

Closed end-March 2025. For background, see https://mercyservices.org.au/news/open-letter-people-singleton .

Government funded:
Yes
Extra service provider:
No
Provider organisation:
Mercy Services Note for provider
ABN 34095335309
Phone number:
+61265722499
Email address:
leesa.bigham@mercyservices.org.au
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Mercy Aged Care Services (Singleton)
24 Combo Lane
SINGLETON NSW 2330
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