Norah Head Care Community

63 Palomar Parade
TOUKLEY NSW 2263
RATINGS
Overall rating


Acceptable

Reported: January 2025 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Acceptable

Staffing


Improvement needed

Quality measures


Significant improvement needed

November 2024
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July 2024
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May 2024
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February 2024
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December 2023
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August 2023
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.

DETAILS
Accommodation:
Residential permanent:
Single room + shared bathroom

Maximum RAD: $384,000
Maximum DAP: $88.58

Room size: 11
Maximum room occupancy: 1
Room description (as supplied):
Room is private , clean, fresh and appropriately furnished.
Shared room + shared bathroom

Maximum RAD: $310,000
Maximum DAP: $71.51

Room size: 20 to 34
Maximum room occupancy: 4
Room description (as supplied):
Companion rooms are lightfilled , clean ,fresh and appropriately furnished.
Shared room + shared bathroom

Maximum RAD: $310,000
Maximum DAP: $71.51

Room size: 20 to 34
Maximum room occupancy: 2
Room description (as supplied):
Companion rooms are light filled, clean, fresh and appropriately furnished.
Aged Care Home's description:

Norah Head Care Community is located between Budgewoi Lake and ocean beaches, our Care Community is surrounded by leafy bushland, we offer the comforts of home in a warm and inclusive environment, particularly focusing on caring for people who are living with dementia. Our companion model of care encourages a sense of community, connection and belonging.
Our care community is a happy and loving place for people from all walks of life. We are pet-friendly and welcome both visiting pets and ‘e-pets’ who bring delight and companionship to our residents. Armchair travel adventures are a popular way to see the world while supporting socialisation and reminiscence. We encourage our residents to participate in their interests that support memory and cognition.
It’s an environment where you’re free to enjoy your interests, independently or with others, continue to learn and try new things, and participate in our home life – so you can enjoy your day, your way.

Services for particular needs:
Focus on socially and financially disadvantaged people, Specific services for people with dementia
Government funded:
Yes
Extra service provider:
No
Provider organisation:
DPG Services Pty Ltd Note for provider
ABN 38090007999
Phone number:
+61417932549
Email address:
nigel.logue@opalhealthcare.com.au

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Norah Head Care Community
63 Palomar Parade
TOUKLEY NSW 2263
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